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Chalmers Ford

(989 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Reviews

(989 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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Service is always great and recommendations on point, all

Service is always great and recommendations on point, all in an efficient and timely manner.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Chalmers Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Trevor was excellent.

Trevor was excellent. All the folks were friendly and helpful at Chalmer Ford. Excellent job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours provide encouraging feedback. Safe travels!

Everyone is friendly, and easy to work with.

Everyone is friendly, and easy to work with. They also have great prices, and ready to help in any way.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

We love Ken Willard.

We love Ken Willard. We will always use him for his professionalism, kindness and his willingness to listen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chalmers Ford! Safe travels!

These guys were phenomenal from the start.

These guys were phenomenal from the start. Great communication from internet shopping to walking right in to sign.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

I’ve been using Chalmers Ford the last 19 years.

I’ve been using Chalmers Ford the last 19 years. Always great customer service and outstanding service. I wish the leadership would not turn over so much. This would all them to see who their loyal customers are and maybe start making some better deals with them on purchases. I keep going back mainly because the service advisors really treat you well and get your vehicle in and out ASAP. I would definitely recommend this business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Very friendly and the service department explains

Very friendly and the service department explains everything in detail what they will be doing.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Chalmers Ford for all your vehicle needs! Take care!

I have used Chalmer’s Quicklane four times since moving

I have used Chalmer’s Quicklane four times since moving to Rio Rancho. Brakes, drive train service, and oil changes. Customer service with Lance is first class. He has made sure that I am up to date on all my maintenance requirements. Uber service is offered to simplify matters.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

Professional service.

Professional service. Oil was changed and tires were rotated ahead of schedule. JC is great!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Chalmers Ford for all your vehicle needs! Take care!

Diego is the best customer service rep I have had the

Diego is the best customer service rep I have had the pleasure of working with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!