Reviews
Tried an online purchase.
Tried an online purchase. Total bait and switch scam. Tried to say the car was $7k more than what was shown! Not a coincidence. They said the msrp was also $7k more! Hmmmm..... Funny they had 2 similar cars on the lot. The first one magically sold between the time the verified it and i called to talk. Total xx. Go elsewhere!!!
Tried an online purchase.
Tried an online purchase. Total bait and switch scam. Tried to say the car was $7k more than what was shown! Not a coincidence. They said the msrp was also $7k more! Hmmmm..... Funny they had 2 similar cars on the lot. The first one magically sold between the time the verified it and i called to talk. Total xx. Go elsewhere!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best experience.Love my car.
Best buying experience ever.great services.My wife is very happy.Loving her new Mirage.Over all great customer services.Will send all my friends and family to gossett Mitsubhi
Best experience.Love my car.
Best buying experience ever.great services.My wife is very happy.Loving her new Mirage.Over all great customer services.Will send all my friends and family to gossett Mitsubhi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much David! We love to hear that. A Happy Wife if a Happy Life! :) Thank you so much for your business, we appreciate you and your family and look forward to serving you again. We can't wait to assist you friends and family.
Clyde Eldridge
We'll I've bought several vehicles from this company and each time has been awesome.Very professional business to deal with.
Clyde Eldridge
We'll I've bought several vehicles from this company and each time has been awesome.Very professional business to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Clyde. We aim to please and so very happy you buying experience was a 5 Star! Thank you for your business and we look forward to serving you again.
Shoddy customer service.
my 2006 Mitsubishi Raider was recalled by the factory due to air bag issues.Made an appt , was told it would take 2 days, it's been almost a week, and I cannot get any information from this dealer after calling and being given the whole "transfer you to the appropriate person" thing, which hung up on me 4 times.I will not be recommending this dealer to anyone!
Shoddy customer service.
my 2006 Mitsubishi Raider was recalled by the factory due to air bag issues.Made an appt , was told it would take 2 days, it's been almost a week, and I cannot get any information from this dealer after calling and being given the whole "transfer you to the appropriate person" thing, which hung up on me 4 times.I will not be recommending this dealer to anyone!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for any inconvenience you have experienced during your Service visit to Gossett Mitsubishi. Our team works very hard to have you in and out as soon as possible and while the wait may have been extended for service due to unforeseen circumstances, you can rest assured your vehicle will be repaired in a professional manner with certified technicians. We do apologize for the lack of communication on our part; there is no excuse and we will work harder to make sure our customers stay informed about their vehicle progress. We are in the process of upgrading our phone system and servers, which has been an occasional issue with dropped calls, again we apologize for that, we understand how frustrating that can be. We do hope that we can continue to earn your business in the future.
Great Dealer
Got me a great Gas saver & wonderful little GO'GTTHR MiRAGE 2022. Love IT! ??
Great Dealer
Got me a great Gas saver & wonderful little GO'GTTHR MiRAGE 2022. Love IT! ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats Christopher! Love me some Mirage-excellent gas mileage and a great 'GoGtthr' Enjoy your new ride and thank you so much for your business - we appreciate you!
Covington Pike
They negotiated very well meeting my standards all salesman and women where excellent
Covington Pike
They negotiated very well meeting my standards all salesman and women where excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much Calesha. We appreciate your business and happy to hear you had a 5 Star Experience. We are looking forward to serving you again.
NIGHTMARE
This place is a nightmare!!!! The buying experience in itself was easy (obviously) but don't have an issue because good luck talking to the General Manager and THE SERVICE DEPARTMENT MANAGER IS A JOKE who will lie and give you the run around. I am STILL in a gridlock with them over a reimbursement for a rental that was per warranty! DO NOT BUY FROM GOSSETT
NIGHTMARE
This place is a nightmare!!!! The buying experience in itself was easy (obviously) but don't have an issue because good luck talking to the General Manager and THE SERVICE DEPARTMENT MANAGER IS A JOKE who will lie and give you the run around. I am STILL in a gridlock with them over a reimbursement for a rental that was per warranty! DO NOT BUY FROM GOSSETT
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Candice, we apologize for any issues during your visit to our Service Department. Please give Mike, our Service Manager a call at your convenience, as a rental reimbursement would not be an issue if your vehicle repair is under warranty. The rental is approved via the manufacturer but Mike will be more than happy to help you navigate the situation on your rental. We hope that we can continue to earn your business in the future.
My Lit' Gray go-getter 2022 Mirage
The waiting room was a little bit too chilly for comfort but over the service attendants were excellent and the 1st free oil change was efficient within the time line they stated. Feel comfortable that my vehicle will be in the dealerships service for any and all future needs.
My Lit' Gray go-getter 2022 Mirage
The waiting room was a little bit too chilly for comfort but over the service attendants were excellent and the 1st free oil change was efficient within the time line they stated. Feel comfortable that my vehicle will be in the dealerships service for any and all future needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy to hear that Christopher! We appreciate your business and look forward to serving you again. Welcome to the Gossett Family! :)
2022Lb
It feels like heaven in this ? I dt want to loose my car. I fell in love I'm working my way to add another stereo, take the original out. It's annoying. Always shutting down my music.
2022Lb
It feels like heaven in this ? I dt want to loose my car. I fell in love I'm working my way to add another stereo, take the original out. It's annoying. Always shutting down my music.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Latisha, congrats on your new ride! We would be happy to assist you in upgrading your stereo, give us a call when you are ready and we will be glad to help. We appreciate you and look forward to seeing you again.
My NewCar
Everything was wonderful, the experience was great, I love my truck?.
My NewCar
Everything was wonderful, the experience was great, I love my truck?.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that Joshua! Congrats on your new ride and we look forward to serving you again.