Reviews
Simon is a great salesman and found the car I wanted and
Simon is a great salesman and found the car I wanted and best trade in!
Simon is a great salesman and found the car I wanted and
Simon is a great salesman and found the car I wanted and best trade in!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been purchasing cars at Grey Epperson with Michael
I have been purchasing cars at Grey Epperson with Michael Charles since 2011. He is always professional, friendly, honest and product knowledgeable. If I have questions after the purchase he is always available to help. He gets 5 stars from me!!
I have been purchasing cars at Grey Epperson with Michael
I have been purchasing cars at Grey Epperson with Michael Charles since 2011. He is always professional, friendly, honest and product knowledgeable. If I have questions after the purchase he is always available to help. He gets 5 stars from me!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been purchasing cars at Grey Epperson with Michael Charles since 2011. He has always been professional, friendly, honest and product knowledgeable. If I have any questions after the purchase he is always available to help. I have recommended him to many friends and family members. He gets 5 stars from me!!
I highly recommend Gray Epperson if you are in the market
I highly recommend Gray Epperson if you are in the market for a vehicle. Jimmy Strickland in sales is very knowledgeable, professional and honest. He’s one of the best I’ve ever worked with. Reach out to Jimmy for your next vehicle.
I highly recommend Gray Epperson if you are in the market
I highly recommend Gray Epperson if you are in the market for a vehicle. Jimmy Strickland in sales is very knowledgeable, professional and honest. He’s one of the best I’ve ever worked with. Reach out to Jimmy for your next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jim was easy to work with and made the process of buying
Jim was easy to work with and made the process of buying a new car extremely easy and stress free. 10/10 would recommend!
Jim was easy to work with and made the process of buying
Jim was easy to work with and made the process of buying a new car extremely easy and stress free. 10/10 would recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very slow to respond and when asked for OTD pricing on a
Very slow to respond and when asked for OTD pricing on a vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to the right person to give me pricing, I get a 25% OVER MSRP price!! I immediately discarded your dealership from consideration as ALL other 6 dealers I shopped had a slightly UNDER MSRP OTD price. I ended up purchasing last weekend from one of these dealerships - you lose a sale!! Good luck with THAT customer (NO) service.
Very slow to respond and when asked for OTD pricing on a
Very slow to respond and when asked for OTD pricing on a vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to the right person to give me pricing, I get a 25% OVER MSRP price!! I immediately discarded your dealership from consideration as ALL other 6 dealers I shopped had a slightly UNDER MSRP OTD price. I ended up purchasing last weekend from one of these dealerships - you lose a sale!! Good luck with THAT customer (NO) service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I love the new Kona we bought but it is now the most
I love the new Kona we bought but it is now the most unprofessional service department I have ever seen. If they don't clean it up will have to go to another dealer for service!
I love the new Kona we bought but it is now the most
I love the new Kona we bought but it is now the most unprofessional service department I have ever seen. If they don't clean it up will have to go to another dealer for service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Went this weekend my parents for my first new car and
Went this weekend my parents for my first new car and coby was really great. super friendly, never pushy. super knowledgeable. Would highly recommend him to anyone looking :)
Went this weekend my parents for my first new car and
Went this weekend my parents for my first new car and coby was really great. super friendly, never pushy. super knowledgeable. Would highly recommend him to anyone looking :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly salespeople.
Very friendly salespeople. No high pressure just friendly folks to deal with. Would definitely return for another trade.
Very friendly salespeople.
Very friendly salespeople. No high pressure just friendly folks to deal with. Would definitely return for another trade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have purchased from Gray Epperson dealership and our
We have purchased from Gray Epperson dealership and our salesman/ Coby George was very helpful with our purchasing process. We were very pleased.
We have purchased from Gray Epperson dealership and our
We have purchased from Gray Epperson dealership and our salesman/ Coby George was very helpful with our purchasing process. We were very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Coby has been our main contact for several vehicles.
Coby has been our main contact for several vehicles. He’s an excellent listener, personable and such an overall great individual. He’s never steered us wrong. We are moving to the Tri city area next year, and I will come back to Cleveland, as long as Coby is there!
Coby has been our main contact for several vehicles.
Coby has been our main contact for several vehicles. He’s an excellent listener, personable and such an overall great individual. He’s never steered us wrong. We are moving to the Tri city area next year, and I will come back to Cleveland, as long as Coby is there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
