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Mercedes-Benz of Albuquerque

(3,470 reviews)
Visit Mercedes-Benz of Albuquerque
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (505) 388-2859 (505) 388-2859
Used (505) 355-6615 (505) 355-6615
Service (505) 404-9254 (505) 404-9254

Reviews

(3,470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Albuquerque from DealerRater.

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You remain AWESOME, MR.

You remain AWESOME, MR. Leland Haun!!! VERY THOUGHTFUL, ATTENTIVE, AND PROFESSIONAL!!! The unanticipated "pick ups" and prompt repair were GREATLY APPRECIATED!! THANK YOU, AGAIN!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

MB of Albuquerque was able to schedule our service so it

MB of Albuquerque was able to schedule our service so it was done at a convenient time and day. The staff is professional and are great to work with each visit. The work was done quickly and well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Max and Freddy were great to work with!

Max and Freddy were great to work with! Max really took the time to make sure I understood the tech aspect of my new car and made himself available if I have questions in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First one in.

First one in. My advisor did a great job of keeping me up to date on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

everything went well, customer service was great and Nile

everything went well, customer service was great and Nile was friendly and helpful in answering all of my other/extra questions as well as scheduling my next service appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I loved the quality of service and the staffs knowledge.

I loved the quality of service and the staffs knowledge. They never pressure you into anything. Had a service check done and was done in a few hours BEST SERVICE INTOWN !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

4 instead of 5 because I had to wait for several weeks to

4 instead of 5 because I had to wait for several weeks to get an appointment. Once there, things went well and I was pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lionel was very friendly, personable, and professional.

Lionel was very friendly, personable, and professional. Communication with Lionel and the rest of the team was thorough and made my experience stress-free. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service advisor, Nile, assisted me in many ways

My service advisor, Nile, assisted me in many ways including an airport pick-up and a new windshield. The service work was done properly and he was on top of some prior issues without me bringing them up. Overall, a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I actually purchased a Porsche- I had an exceptional

I actually purchased a Porsche- I had an exceptional purchase/ transaction. Everyone was very helpful and easy to work with. I love my new car and appreciate the professional people who helped with the transaction. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.