Reviews
Write a reviewGreat service!!
Debbie Pratt and the service department are amazing. They always take good care of my family and our vehicles.thr treat us like family and that is amazing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience
Great price and great sales service. Salesman was honest and straightforward. No gimmicks. Finance department was easy to work with and friendly. Would return in the future for sure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shanty’s
Very professional classy and not pushy! They showed me how to work my Jeep and set my phone up! They offered beverages and made sure we were comfortable. I am very happy with my first Jeep! Now I can go anywhere! Thank you guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Going above and beyond in selling a used car
Swanty's went above and beyond in their efforts to deliver customer satisfaction during my recent car purchase. In looking for the "right car" I came across Swanty's on the internet, and being remote, contacted Ray Henry. He not only walked me through the vehicle specs but sent pictures and teleconferenced while climbing through the vehicle. Being satisfied with the information, and pre-negotiating a potential sale price, I travelled to Bullhead City (from Utah), at which point Marty Dayton patiently walked me through how to use the myriad of features as we went for a test drive. Once we completed the transaction, Marty then drove me to my rental car lot to drop off the car I one-way rented in Las Vegas, filled up my new car's gas tank, and helped me get on my way home. Both Ray and Marty took good care of me during this remote purchase experience, making it easy for me to understand the car's condition, its history, and how to use all its capabilities. They also negotiated in good faith, such that I felt we got to a win-win scenario. I really appreciated their efforts, and would recommend doing business with Swanty's to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I returned my vehicle for warranty repairs and at some...
I returned my vehicle for warranty repairs and at some point while my Jeep was in their position the porters, service mechanic or a thief vandalized my Jeep's drivers seat making it unsafe to drive, bent my steering wheel & damaged my ignition. After explaining this to the service manager he said oh well get off my f^@king lot. Swanty's still charged us $200 for a fuel cap and fuel filter but still was unable to diagnosis the original concerns.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair