AutoNation GMC Mendenhall

Went to sell a car and the staff was super friendly, knowledgeable, and the transaction went very smoothly. A couple of weeks later we went back to sell another automobile and buy one from them. Outstanding customer service. The process was so easy and we didnt feel any pressure whatsoever. The staff was very accommodating and explained every step of the selling and buying process. We are extremely happy with this dealership and love their staff.

I bought 2022 Sierra 1500 Denali Ultimate 2 years ago. In August of 2024 the transmission on this vehicle would not shift out of Park, which the vehicle became undrivable. Had vehicle towed back to dealership where I bought it on Aug 24 2024 and is still sitting there 1 month later with bad transmission. I was told by service department intake person Laura it would take 2 weeks for technician to look at vehicle. Again, 1 month later I was told technician has not looked at vehicle yet. Service department manager (Ashley) told me vehicle has 26 error codes. Both Laura and Ashley keep changing their stories as to when my vehicle will be fixed. Oh, and did I mention I have bumper to bumper coverage and they have refused to give me a loaner or authorize a rental car until they figure out the problem with my vehicle. I have already racked up close to $1,000 in rental car fees because of this dealership failure to honor their word (technician will look at your vehicle in 2 weeks) or bumper to bumper coverages. My next move will be to bring a lawsuit against this dealership to recover money spent on rentals, time missed from work, and pain and suffering caused to me and my family. This Service department is a joke. Buyer beware! Author James Porch

I got a good deal at Nationwide and the workers there were very professional and courteous.

The only reason I’m going to give them a two is the car is beautiful, but the back window of my 2017 Buick Cascada looks like a couple of ten year olds tried to glue it back in🤮 For over a month and a half I have been trying to get some answers but too can’t. Got it fixed today but had to have a brand new top 💰💰

The salesman and staff were very helpful. They were there through the entire sale process and explaining all purchase and financing options. They were consistent in helping me with what was needed to complete the sale. When picking up my vehicle, they explained how to operate different features of the vehicle as well as filling with a full tank of gas. I love my new vehicle!

The service I received was amazing!!!! I was in and out. Wonderful People to make a deal with.

My vehicle was there for 2 1/2 months and they didn’t fix anything I asked them to fix. I had to constantly call to see if they were even working on my vehicle and they weren’t. My service provider wouldn’t even call me. Then charged me $253.00 for nothing

Good and professional and was easy to deal with can't wait till they get finish remodeling

Good service and nice timing I would recommend this location site for vehicles maintenance needs.

The were very helpful and patient. For weeks, I got the run around from salesmen from other dealerships. Auto Nation listened to my wants/desires and took the stress off buying my car.