Reviews
Great car buying expereince!
Would refer my family and friends to the team at Mountain View ! Thanks for the pleasurable friendly experience! Keep up the good work! T. Gill
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
T. Gill, we appreciate your feedback and your business! Thank you for recommending Mtn. View Chevy to family and friends! We are here for servicing and any other needs you may have in the future!
Greatest Car Buying Experience Ever!!!!
I was looking to buy a used car under 10000. I did most of my searches on the internet. During one of my searches a link to MTN VIEW CHEVY was given. I found one that was at the price range I was looking for. I chatted with Ashley and made a appointment to come in for a test drive the next day. I was greeted first thing by Jason Huber. He proceeded to "handle" my appointment. He showed me around the car, given specifics about the "good" and the "bad". I test drove the car and decided to buy. I was never pressured. Everything went smoothly. Sean Standefer helped with my paperwork also. Both Sean and Jason were awesome. They made my car buying experience super. They even helped with getting my car home... Jason drove it for me. When I decide to buy again, MTN VIEW CHEVY is where I'm going!!!! Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
S.Lewis, thank you for leaving us such wonderful feedback. We are pleased to hear about your recent purchase with us! Thanks again for recommending us, and please keep up with us on social media!
HIGHLY RECOMMENED TO ALL !!! EXCELLENT SERVICE EVERYTIME !!!
SINCE WE HAVE BEEN IN THE CHATTANOOGA AREA OF 12 YEARS NOW, WE HAVE BOUGHT ALL 4 VEHICLES FROM MOUNTAINVIEW CHEVROLET AND RECOMMEND THEM TO EVERYONE THAT IS LOOKING FOR A NEW OR USED VEHICLE. BETWEEN THE WHOLE TEAM OF SALESMEN/LADY AND THE FINANCE DEPARTMENT WITH SEAN STANDEFER I HAVE NEVER FELT MORE COMFORTABLE. MATT PECORA LITERALLY FOLLOWED HOME WITH MY NEW CAR AND HIS FRIEND FOLLOWED HIM SO HE COULD GET BACK HOME. THEY TOOK TIME OUT OF THERE OWN TIME FOR ME. IN MY BOOK THAT WAS A STAND UP GESTURE YOU JUST DON'T FIND THAT EVERYWHERE OR ANYWHERE LET ALONE. THANK YOU ALL FOR WHAT YOU HAVE DONE FOR US IN ALL OUR PURCHASING
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy, Thank you so much for recommending us here on Dealer Rater! We want you to know we appreciate you as a loyal customer and would like for you to keep up with us on Facebook, Twitter, and Google Plus! We would love to see pictures of all your Mtn. View Chevy cars!
Another fantastic truck buying experience
Joanna and the rest of the team at Mtn. View provided me with a hassle free buying experience. This is the 2nd great truck I have bought from Joanna. I would not go any where else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
kilby24, thanks for taking the time to leave us a review here on Dealer Rater! We always appreciate your feedback and would love to see photos of your new truck! Feel free to share them with us on social media!
From the Worst to the Best
When we decided to purchase a car I wanted to do all the research myself because of the lack in trust I had for dealership associates. I have had bad experiences when purchasing a car in the past. After, my purchase I couldn't see myself purchase a vehicle from anywhere else. I had the best experience anyone could have. I can't stop praising Josh and the MTN View team, and I know where I will purchase my next vehicle. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
despinoza2, we are so happy to hear about the positive experience you had with Josh and our team here at Mtn. View Chevy. Thank you for taking the time to give us this great feedback, and please keep up with our dealership on Facebook, Google+, Twitter and YouTube! You can also share a picture of your new car there! Thanks again.
awesome experience
My exprience at mtn view was awrsome matt was awesome in everyway all staff freidlly.most pleasent experiece i ve ever had matt 1-10 definate10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
rocky54, we are proud to be a 10 in your eyes! Thanks for the great review and for choosing Mtn. View Chevy! Keep up with everything going on at Mtn. View Chevy on our Facebook page!
One of the worst experiences of my life.
Buying a new car is supposed to be exciting. Having never purchased a new car before, we were both foolish and naive. They took full advantage of both and we ended up with a car we didn't want. Now we can't even get the service scheduled that we were promised. Our e-mails are ignored and our calls are not returned. The sales team know they messed up and the GM doesn't have time to bother with us. Secondly, the Chevy Malibu is not the quality I would expect from Chevrolet. It's noisy and not user friendly. No spare tire, just an oversized can of Fix a Flat. I do not recommend this vehicle or this dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We do appreciate your purchase. We would not want you to be disappointed. We recommend you to please contact us at 423-266-0181 and we can discuss this further.
Excellent Customer Service by Joanna Crews!
If you are considering the purchase of a new vehicle, allow me to recommend that you contact Joanna Crews. Joanna spent a great deal of time answering my questions and demonstrating the numerous features of the Chevrolet Silverado 1500 High Country truck I eventually purchased. My decision was not only based on the quality of the product and its price, but in part due to Joanna's commitment to ensure I was familiar with the truck, it features, as well as the dealership and service department that would be supporting my vehicle after its purchase. You will be very pleased with Joanna's "no pressure" style. In fact, I felt she was being more of a sales counselor. You will find Joanna is not only there for you during the acquisition of your new vehicle, she will also be there to support you after the purchase. Her commitment was a very important contributor to making my purchase decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
gwiljr, thank you for the positive review! We appreciate you taking the time to recommend our dealership and our sales person, Joanna! Please keep up with us on social media!
Very exciting to say the least
It was exciting and pleasing. We are proud owners of two new gm products
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you your business is appreciated
Awesome Team!!
These guys worked hard to find the right car for us and we appreciate all their time and effort! Lovin our "new to us" Chevy !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jill, congrats on the new car! Thanks for taking the time to leave us a review. Please feel free to post pictures on our Facebook! http://www.facebook.com/mtnviewchevrolet