Reviews
Write a reviewgreat service
well old folks don't have computer skills still like too look vehicles over first,my sales person was the greatest no pushing,friendly and cared,done paper work in record time
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, Thank you for writing us a review about your experience. We hope you are enjoying you new vehicle! We are very happy to hear that your salesperson was friendly, caring and that the paperwork was done quickly. Thank you for the opportunity to serve you, and please let us know if you need anything else.
Excellent Service!!
Purchased a slightly used truck. The price was fair and they were fair with our trade in as well. Overall, great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandon, thank you for writing us a review! We believe in the golden rule of treating our customers like we would want to be treated. I am very happy to hear that you had an overall great buying experience. Please let us know if there is anything else we can help you with. Enjoy the truck!
Wonderful Buying Experience
Our sales person, David, was wonderful. He was not pushy and never rushed me to make a decision. I have always hated car shopping for that reason but I felt no pressure. They let me shop around and feel confident in my decision. We will buy from them again:) They even synced my phone to the Explorer and taught me how all the technology works.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lori, Thank you for telling us about your car buy experience! I am so happy to hear that you had a wonderful experience finding the right vehicle for you. I am also glad to hear David was helpful throughout the process. If you have questions about your vehicle or need something, please let us know. We are here to serve our customers.
service department
I made an appointment online, they called to confirm a time and had the vehicle ready as promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, Thank you for taking the time to write us a review about our service department. Quality of service is very important to us in all our departments. I am happy to hear that they followed up with you, and had your vehicle ready as promised. Please let us know if you need anything else.
gave my dog water
very good dealership david in sales and tj in fianance were easy to deal with.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adam, Thank you for writing us a review! I am glad to hear that your car buying experience was easy. Please let us know if you there is anything else we can help you with in the future. We hope that you and your dog love the new vehicle!
Todd and Penny
Our experience at Charles Allen Ford was excellent! Thanks for the great, fast, and efficient service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd and Penny, we appreciate you writing us a review! I am very pleased to hear of your experience. Our service does not end after the sale, so please let us know if there is anything we can help you with in the future. Enjoy your new vehicle, and welcome to the Charles Allen Ford Family!
Just the facts....
Service is prompt and quality. They call and quote a price before they start. They are conveniently located and I trust their work, but he prices are exorbitant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, Thank you for taking the time to write us a review about our service department. Quality of work and trust of our customers is of utmost importance to us. We also always want to put the customer first in letting them know upfront how much to expect with a quote; therefore I am very happy to hear that you have experienced these things first hand. Taking care of our customers also includes a fair price, so we periodically check to make sure that are prices are comparable, if not less than our competition.
easy and great overall experience
Charles Allen made our experience of buying a vehicle pleasant and very easy. Ron was most helpful and the financing was smooth and easy also. We'll be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing us a review! We love hearing that your experience was pleasant and very easy because we believe that buying a car should should be a positive and easy experience. Thanks for letting Ron help you find your new vehicle, and please let us know if there is anything we can help you with in the future. Welcome to the Charles Allen Ford Family!
Excellent Service
This is the third car we've purchased from Charles Allen Ford. We always get the best service and attention here. TJ Daniels goes above and beyond to meet our needs. We drive to Chickasha from Oklahoma City to buy our cars from this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave and Toni, Thank you for writing us a review about your experiences. Your continued patronage means a lot to us! I am very happy to hear that TJ does a great job assisting you with your purchases. Please let us know if you need anything, and enjoy your vehicle!
John & Connie Toland purchase of new car
Charles Allen and Dave Howard were a pleasure to deal with. They were very helpful in getting me informstion on the cars, they followed up on all my questions. Dave searched for the vehicle and found and delivered in one day. TJ worked with us well getting financing and completing paperwork. I will come again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. and Mrs. Toland, Thank you for taking the time to tell us your experience. We are here to help, so it is great to hear that both David and TJ,in finance, were very helpful. Please let us know if there is anything else we can help you with in future. Welcome to the Charles Allen Ford Family, and enjoy your new vehicle!