Reviews
Write a reviewLess than satisfacory
The new service department was unsatisfactory yesterday as I took in a clean truck and got it back spotted, dirty and with greasy water on the windshield. They took it back in and tried to clean it but it was still bad enough that I had to clean it myself.
Less than satisfacory
The new service department was unsatisfactory yesterday as I took in a clean truck and got it back spotted, dirty and with greasy water on the windshield. They took it back in and tried to clean it but it was still bad enough that I had to clean it myself.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for alerting us to this issue, Paul. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Winslow Ford Team
GMC 2015
Experience was great! We didn?t live close so the Winslow Ford team made sure all our requirements were met before driving the few hours to finish the deal. They kept in constant communication with us through the whole process from financing and sending video of the vehicle. Everyone was friendly!
GMC 2015
Experience was great! We didn?t live close so the Winslow Ford team made sure all our requirements were met before driving the few hours to finish the deal. They kept in constant communication with us through the whole process from financing and sending video of the vehicle. Everyone was friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Winslow Ford Team
Winslow Ford
They were very accommodating and speedy and getting service done and processing of a new truck. Thanks Jim
Winslow Ford
They were very accommodating and speedy and getting service done and processing of a new truck. Thanks Jim
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Winslow Ford Team
oil change
I was not offered the choice of the type of oil to be put into my truck. I did not need my tires to be rotated, (question was not asked.) otherwise , the services were performed in a timely and professional manner. The staff were friendly and respectful.
oil change
I was not offered the choice of the type of oil to be put into my truck. I did not need my tires to be rotated, (question was not asked.) otherwise , the services were performed in a timely and professional manner. The staff were friendly and respectful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are happy we could make your experience a positive one!
Ford F150
Their customer service was great. They were very helpful.. from the beginning to the end... Everything went very smoothly.. Thanks to Stanley and Chuck.. And the rest of their team.
Ford F150
Their customer service was great. They were very helpful.. from the beginning to the end... Everything went very smoothly.. Thanks to Stanley and Chuck.. And the rest of their team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying F250
Salesman George was very professional and friendly. He made sure I was taken care of.i was on a time limit and George made sure everything was taken care of on time. Definitely recommend him to friends.
Buying F250
Salesman George was very professional and friendly. He made sure I was taken care of.i was on a time limit and George made sure everything was taken care of on time. Definitely recommend him to friends.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2019 Fiesta SE Hatchback
Drove to Winslow from San Diego to purchase a 2019 Fiesta hatchback
2019 Fiesta SE Hatchback
Drove to Winslow from San Diego to purchase a 2019 Fiesta hatchback
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. IW
Appoint time 2:15pm Out the door at 4:12pm Too long for an oil change!
Mr. IW
Appoint time 2:15pm Out the door at 4:12pm Too long for an oil change!
- Customer service —
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
service department
Service performed promptly and final price was less than advertised. Would recomend
service department
Service performed promptly and final price was less than advertised. Would recomend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Maintenance
I've always consistently had good service whenever I've taken my F150 in to Winslow Ford. I appreciate the good service I get.
Maintenance
I've always consistently had good service whenever I've taken my F150 in to Winslow Ford. I appreciate the good service I get.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sandra, thank you for your great comments about the quality of service we provide! We're always happy to take care of you if anything else comes up. Have a wonderful day!