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King Ford

(121 reviews)

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(121 reviews)

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We've been to King Ford several times after being

We've been to King Ford several times after being unsatisfied with other Ford dealer service departments. It's a 40 min. drive to get there but well worth it. All of our experiences at King Ford have been great. We generally deal with Karen Duncan (Service Advisor) and she is always polite, thorough and knowledgeable. Today we were in for a recall, oil change, tire rotation and transmission service. The bill was exactly what she quoted us (no surprises) and our wait was exactly how long she told us it would take. We highly recommend King Ford!

We've been to King Ford several times after being

We've been to King Ford several times after being unsatisfied with other Ford dealer service departments. It's a 40 min. drive to get there but well worth it. All of our experiences at King Ford have been great. We generally deal with Karen Duncan (Service Advisor) and she is always polite, thorough and knowledgeable. Today we were in for a recall, oil change, tire rotation and transmission service. The bill was exactly what she quoted us (no surprises) and our wait was exactly how long she told us it would take. We highly recommend King Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dan, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Ian our rep was awesome!

Ian our rep was awesome! Kind, courteous, respectful, & helpful in answering all our questions! The finance staff was excellent & got us a great deal! They all went above & beyond. They even stayed after closing to finish everything! I would recommend them to anyone looking for a dealership to buy a car! Thanks to all of you at King Ford!

Ian our rep was awesome!

Ian our rep was awesome! Kind, courteous, respectful, & helpful in answering all our questions! The finance staff was excellent & got us a great deal! They all went above & beyond. They even stayed after closing to finish everything! I would recommend them to anyone looking for a dealership to buy a car! Thanks to all of you at King Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great professional staff, found the vehicle I needed,

Great professional staff, found the vehicle I needed, quick closing of paperwork and vehicle explanation given by sales representative. Dealership was very clean, top notch!

Great professional staff, found the vehicle I needed,

Great professional staff, found the vehicle I needed, quick closing of paperwork and vehicle explanation given by sales representative. Dealership was very clean, top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, your comments keep us motivated and working hard for all our guests! Safe travels!

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Great people.

Great people. Great friendly staff. Each one from the service desk to the owner showed Concern for my vehicle and the issues that I was having. I will definitely be dealing with King Ford in the future. I highly recommend this dealership for great service and a great staff to back them up

Great people.

Great people. Great friendly staff. Each one from the service desk to the owner showed Concern for my vehicle and the issues that I was having. I will definitely be dealing with King Ford in the future. I highly recommend this dealership for great service and a great staff to back them up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Keith, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Wanda

Had a great experience with King Ford. Eric and Curtis were very helpful and knowledgeable.

Wanda

Had a great experience with King Ford. Eric and Curtis were very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wanda, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

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King Ford

I had a very good experience at King Ford. The sales person was very knowledgeable and helped me thru the process of the purchase.

King Ford

I had a very good experience at King Ford. The sales person was very knowledgeable and helped me thru the process of the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BEST SALES AND SERVICE ANYWHERE

best dealer i have every bought vehicles from best sales and service you will find anywhere.

BEST SALES AND SERVICE ANYWHERE

best dealer i have every bought vehicles from best sales and service you will find anywhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tony, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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2023 F150

Everyone did a good job of providing us with a new F150. The truck, an XL with STX 4x4, has everything I need and most of what I want. I like the real knobs & buttons for the HVAC. The 2.7 liter engine makes good power and gets 21+ MPG for the first 1,000 miles. It is very comfortable & quiet. All in all I am very happy with the truck.

2023 F150

Everyone did a good job of providing us with a new F150. The truck, an XL with STX 4x4, has everything I need and most of what I want. I like the real knobs & buttons for the HVAC. The 2.7 liter engine makes good power and gets 21+ MPG for the first 1,000 miles. It is very comfortable & quiet. All in all I am very happy with the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cal, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Awesome dealership

Come all the way from Blue Ridge because of the trust I have in the dealership. Excellent service, repairs and pricing. Service personnel are first class. Will be back - again & again!

Awesome dealership

Come all the way from Blue Ridge because of the trust I have in the dealership. Excellent service, repairs and pricing. Service personnel are first class. Will be back - again & again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Fred, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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King Ford said what they would do and did it!

King Ford quoted me a price and held the vehicle at that price while I drove from Raleigh, 6 1/2 hours. Two other dealers sold a Ranger, while I was on the way to look at it. King Ford found a better finance rate and made the buying process, smooth and productive. I would buy from them again, although the trip is a bit long :-)

King Ford said what they would do and did it!

King Ford quoted me a price and held the vehicle at that price while I drove from Raleigh, 6 1/2 hours. Two other dealers sold a Ranger, while I was on the way to look at it. King Ford found a better finance rate and made the buying process, smooth and productive. I would buy from them again, although the trip is a bit long :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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