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McClary Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (372 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McClary Ford from DealerRater.

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Ms. Gertrude's oil change.

My 2010 Explorer, Miss Gertrude, had an oil change. Quickly and efficiently done. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership, Anne. We hope to see you again down the road!

Mad Max

In and out quick no strain no pain service did great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Max! Feel free to stop by if you need any assistance in the future!

Very nice staff

I had a 9am appointment for "The Works" and was told to bring my Edge early and they might get to it early. I dropped it off at 8:45am. My wife had followed me in and we went to breakfast. When I came back at 10am, it had just gone on the rack. Finally finished about 10:30. When I went to pay, I was told the special price on "The Works" had expired a few days before. When I got home, and looked at my mail, there was a coupon for "The Works". It only cost me an extra $5, but it would have been nice if the dealer had known the new coupons were coming out and given me credit. Two other points: The waiting room was full and I had to sit in a salesmen's chair. It would be nice if you offered a loaner so I could go for breakfast instead of having my wife follow me and then waiting. I know dealers in Huntsville do that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! Thanks again for the great review of McClary Ford, Inc!

Great services, clean facility

Excellent services with professional shills. Can't find anywhere else like this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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richard

very great job ,great service , the best ! thanks to all at service dept!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your feedback, Richard. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

Outstanding and quick service!

I took my 2012 F150 XL in for service (The Works) and the service was outstanding. I didn't have to wait long for the service to be completed. Thanks for doing a great job!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Buying Experience!

An awesome buying experience. We went to see the car one day and went back and purchased the next day. There was no high pressure and nothing to make you leave feeling all icky, which is how I felt after visiting some of the dealerships in Huntsville. When you do go, be sure to visit Max a/k/a Santa Claus and tell him Michelle Payne sent you. You won't be sorry! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

I got an oil change and two back tires for my car. They made sure that my tires were ordered before my appointment. They are always very friendly and helpful. I brought my car in and dropped it off, and they had my vehicle done in an hour and half. Thank you mcclary's ford for always doing a wonderful job..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change and recall

Service was fine staff very curtious. Service time was as predicted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review for McClary Ford

Always been treated warmly and enthusiastically. The sales of the Escape was professional. The financing department was extremely diligent. The service has always been complete and thorough.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your warm review of the team here at McClary Ford, Inc! Thank you for your positive review and recommendation of our dealership!