Reviews
Outstanding service.
Outstanding service. Friendly personnel. Very professional. Family atmosphere for customers. Been doing biz for 20+ years.
Outstanding service.
Outstanding service. Friendly personnel. Very professional. Family atmosphere for customers. Been doing biz for 20+ years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, James! We're thrilled to hear that you've enjoyed outstanding service at Russell Chevrolet and appreciate our friendly, professional team. Your continued support over the past 20+ years means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Russell Chevrolet
Enjoyed this experience.
Enjoyed this experience. Low pressure and answered all questions I had. Will and have recommended to friends and family.
Enjoyed this experience.
Enjoyed this experience. Low pressure and answered all questions I had. Will and have recommended to friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Doug! We're thrilled to hear you enjoyed your experience at Russell Chevrolet and appreciated the low-pressure environment. Your recommendations to friends and family mean a lot to us. We look forward to welcoming you back again! Sincerely, The Team at Russell Chevrolet
Daniel Glover did an excellent job of listening to what
Daniel Glover did an excellent job of listening to what we wanted and finding the right Tahoe for us. He made the whole process very smooth. Also appreciate Keith Booth's work on the financing (including same day paperwork) and Price Pruitt for working hard to dealer trade for the tahoe we were after
Daniel Glover did an excellent job of listening to what
Daniel Glover did an excellent job of listening to what we wanted and finding the right Tahoe for us. He made the whole process very smooth. Also appreciate Keith Booth's work on the financing (including same day paperwork) and Price Pruitt for working hard to dealer trade for the tahoe we were after
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jake, for your fantastic review! We're thrilled to hear that Daniel Glover was attentive to your needs and helped you find the perfect Tahoe. It's great to know that Keith Booth made the financing process smooth and that Price Pruitt worked hard to secure the vehicle for you. We appreciate your kind words and look forward to welcoming you back to Russell Chevrolet in the future! Safe travels in your new Tahoe! Sincerely, The Team at Russell Chevrolet
It was a great purchasing experience.
It was a great purchasing experience. Russell earned my business for the next purchase our family makes
It was a great purchasing experience.
It was a great purchasing experience. Russell earned my business for the next purchase our family makes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had a great purchasing experience at Russell Chevrolet. We truly appreciate your trust in us and look forward to helping you with your next family purchase. Please feel free to reach out if you need anything in the future! Sincerely, The Team at Russell Chevrolet
Both Steve and Mike took the stress out of buying a car!
Both Steve and Mike took the stress out of buying a car! They truly made my experience amazing!
Both Steve and Mike took the stress out of buying a car!
Both Steve and Mike took the stress out of buying a car! They truly made my experience amazing!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Olivia, for sharing your positive experience at Russell Chevrolet. We are thrilled to hear that Steve and Mike provided you with exceptional service and made your car-buying experience stress-free. We appreciate your feedback and hope to assist you again in the future. Safe travels in your new vehicle! Sincerely, The Team at Russell Chevrolet
Great experience from start to finish, even with the time
Great experience from start to finish, even with the time it took to get the tires delivered from the wareouse.
Great experience from start to finish, even with the time
Great experience from start to finish, even with the time it took to get the tires delivered from the wareouse.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We appreciate your patience, and we're glad to hear that you had a great overall experience. We look forward to serving you again in the future. Sincerely, The Team at Russell Chevrolet
Great place to purchase a new vehicle.
Great place to purchase a new vehicle. Great sales team, no high pressure, very knowledgeable about their vehicles.
Great place to purchase a new vehicle.
Great place to purchase a new vehicle. Great sales team, no high pressure, very knowledgeable about their vehicles.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Russell Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Team at Russell Chevrolet
Worked quickly and efficiently to get my car serviced and
Worked quickly and efficiently to get my car serviced and then to review the pulling to the right after the tire rotation.
Worked quickly and efficiently to get my car serviced and
Worked quickly and efficiently to get my car serviced and then to review the pulling to the right after the tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Russell Chevrolet and we look forward to your continued business! Sincerely, The Team at Russell Chevrolet
Best in Service & Hospitality
Dave and Mike always take care of me. I was able to schedule a last minute service appointment for an oil change and tire rotation with the multi point inspection, and it only took 30 minutes before I was back on the road. Met some lovely people in the service lounge while I was waiting as well.
Best in Service & Hospitality
Dave and Mike always take care of me. I was able to schedule a last minute service appointment for an oil change and tire rotation with the multi point inspection, and it only took 30 minutes before I was back on the road. Met some lovely people in the service lounge while I was waiting as well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Audra, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Team at Russell Chevrolet
Usually pretty good except this time the service dept
Usually pretty good except this time the service dept messed up. The unfortunate thing we were leaving on a trip early next morning , then we had to drive a long distance back to dealership in snowy and icy weather on same day. We are in our late 70’s , so we are not pleased.
Usually pretty good except this time the service dept
Usually pretty good except this time the service dept messed up. The unfortunate thing we were leaving on a trip early next morning , then we had to drive a long distance back to dealership in snowy and icy weather on same day. We are in our late 70’s , so we are not pleased.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dora, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Team at Russell Chevrolet