Reviews
Fantastic Buying Experience
I have used Ed Kirby's service department in the past and was well pleased with the service from them.Rick Patton and his team are top notch. On 02/28/2015 I went in to purchase a used vehicle.I cannot thank LaDale "Hollywood" Howell enough for making the buying process such a pleasure."Hollywood" is knowledgeable and very accommodating but never pushy. I highly recommend this dealership based on customer service,knowledge,quality of inventory and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience with Sales Rep David Crowley
I bought my Chevrolet, Spark on Valentines day and David Crowley was the person that I bought the car from. David was a very pleasant, knowledgeable and helpful Sales Representative. I have never had such a dealership be as nice and helpful as this experience. I would recommend this dealership to my friends and would highly recommend that they speak to David Crowley when they go in to buy or look at vehicles. David even was so kind as to offer to go out into the freezing cold rain to help me remove my stuff from my car I traded in to my new one. Thanks David!!! A +++++
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service from David Crowely and group
Amazing service, David Crowley did a great job at customer service and I left a very happy customer in a brand new car! I could not be happier I will return in the future when I get married within the next year Ill then be ready about a year later to extend my family and Ill be back to get a bigger vehicle. I sure hope David is still there then I was very happy with his service, although everyone there was very joyful, and helpful. Thank you David for not giving up on me and not pushing me either. You are a ROCKSTAR!!! \,,/(-_-)\,,/
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Needed a nice 2nd car
When on line and talk to Donnie King he was nice and got us in to a 2014 low miles on the car. Thank to Donnie King we got every thing We ask for . We will make sure to tell any body looking for a new are used car .Go see Donnie King He knows what he's doing. Go see Donnie King he will get you every thing you are looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service from Shaun Martin and group.
Shaun Martin did a great job on getting us the best deal and made the deal without pressure. He was very helpful with answering our questions and provided us with what we needed to make the decision we made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service. Thanks Hollywood!
This was my second vehicle purchase from Edd Kirby Chevrolet. I purchased a Malibu in 2011 and was pleased with that experience and my car. This year I had some very specific needs. I was looking for a 6 cylinder AWD Equinox and wasn't finding any anywhere. I contacted Ladelle "Hollywood" Howell by phone. He immediately began a search and found 3 vehicles meeting my requested specifications and faxed the information to me in less than 48 hours. When he found those vehicles couldn't be delivered in a timely manner, he found another one within hours. I got a great deal on the vehicle I wanted with even more features than I expected at price below what Chevy was quoting on a custom build. I would recommend Edd Kirby Adventure Chevrolet and Ladelle Howell to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Garett Beaver
I talked, several times, to Mr. Beaver before driving down from Chattanooga, Tn. I was very pleased with his professional guidance in helping me get the right truck for my needs. Mr. Beaver went out of his way to make sure we were getting the best deal. Just wanted to say thank you for your help. Ron and Terri Satterfield Chattanooga, Tn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledgeable and Accommodating
Garett Beaver is one of the best car salesmen that I have ever worked with. My wife and I drove 3 hours to get to the dealership. When we got there, Garett was ready to see us and had the (used) car we were interested in ready to go. He was very courteous, pleasant to be with and extremely knowledgeable. Even though the vehicle was not one the dealership carried, he readily answered all our questions. We had already researched the vehicle, so we knew he answered all our questions correctly and truthfully. He offered attractive finance options in an effort to close the sale. I honestly felt bad that we didn't buy from him, but we just decided against the purchase for our own reasons. I will definitely call Garett again if he has a car I think we would like.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing Experience!!!!!
Our salesman Donnie King was an amazing man to work with. He worked tirelessly for 3 days to get us into the car we wanted. When other dealers and salesmen would have just given up, Donnie and Edd Kirby's Adventure didn't! He made everything easy to understand and walked us through the entire process. When it looked like we were going to have some issues being financed, the financing department got right to work and made it possible for us to have our dream car and for a good rate too! I would and do highly recommend using Edd Kirby Adventure when you're in the market for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful experience!
Just purchased my 5th vehicle from Donnie King at Ed Kirby Adventure in Dalton. Once we decided we wanted a Jeep Grand Cherokee, I called Donnie to get the process started. He not only found a vehicle exactly as we wanted, he got us the deal we could afford. Adventure also has a great service department. I highly recommend Donnie King and Adventure for your car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase