Reviews
Amazing staff
I leased a 15 Mustang from Tracy. She is amazing. Everyone there was very great and helpful. This is my fourth purchase from here and it is always a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I had such a great experience !!! Drew womble was so nice and he did a great job at finding the explorer I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department
My check-up for my car was very good, except that they missed the fact that I had a weak battery which I had to replace the following week. I mentioned that I had to jump it off twice within a short period of time, but supposedly the battery checked out okay during the Ford check-up. I purchased my car in August of 2009. At this point I have installed my third battery. The first two batteries were Motor Craft. My current battery is a Duralast. I am anxious to see if it last longer.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service. Couldn't ask for better
Excellent all the way. First class service department! Sales staff couldn't be better. Bought my last 2 vehicles from Nina, won't use anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retirement DREAM
2013 Ford truck!! The service is always great and the staff is very helpful and always ready and willing to help!!! No problem with that at all!! I was disappointed that with the truck only have 17,000 miles that I have already had to bring it in for a repair!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Salesman
I bought an Escape. Great service and yes everyone want to nice to me. Muscle Shoals Long-Lewis Ford has always taken care of me. This is my second Ford. The salesman was great. The other people I can in contact with was nice. There very nice people that work there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First scheduled oil change MB GLK-350
Great service nice people to deal with. Paul pre-ordered my parts and performed the service right on schedule. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ray Malone
I had a nail in the left rear tire. The service was great. More professional than before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Help employee's. Great faciality. Friendly Staff
Kyle Bragwell was very helpful in helping find the car I wanted. Financing was a breeze. I ordered Rain guards for the vehicle and was very please at with them. Everyone I dealt with at Long Lewis was very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very dependable and Great Service!!!
Service was above and beyond my expectations! The service personnel were very knowledgeable , professional, and let me know what needed to be done !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase