Reviews
Paul Stanworth, sales rep at Cottonwood Hyundai, was a
Paul Stanworth, sales rep at Cottonwood Hyundai, was a thoughtful partner in helping me close the deal on my new car. I live far away from Cottonwood, so wanted to get all of the paperwork, pricing of my trade-in etc finished so I could drive away with my new car the same day. Highly recommend Paul and Cottonwood Hyundai.
Paul Stanworth, sales rep at Cottonwood Hyundai, was a
Paul Stanworth, sales rep at Cottonwood Hyundai, was a thoughtful partner in helping me close the deal on my new car. I live far away from Cottonwood, so wanted to get all of the paperwork, pricing of my trade-in etc finished so I could drive away with my new car the same day. Highly recommend Paul and Cottonwood Hyundai.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback! We're thrilled to hear that Paul Stanworth provided you with the thoughtful assistance you needed to close the deal on your new car. At Hyundai Of Cottonwood, we aim to make every experience seamless, even for our customers who travel from afar. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new ride! Regards, Hyundai of Cottonwood Team
We purchased our second Santa Cruz and we are very
We purchased our second Santa Cruz and we are very satisfied with the new vehicle. Paul, Mike, and Lorynn were wonderful to work with, very knowledgeable and courteous. We would most definitely recommend them to our family and friends.
We purchased our second Santa Cruz and we are very
We purchased our second Santa Cruz and we are very satisfied with the new vehicle. Paul, Mike, and Lorynn were wonderful to work with, very knowledgeable and courteous. We would most definitely recommend them to our family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We’re thrilled to hear that you are satisfied with your new Santa Cruz and that Paul, Mike, and Lorynn provided you with exceptional service at Hyundai Of Cottonwood. Your recommendation means a lot to us. We look forward to serving you and your family in the future! Regards, Hyundai of Cottonwood Team
Very disappointed… had to ask several times for
Very disappointed… had to ask several times for information regarding the vehicle and then did not receive what I asked for. Had several emails going between dealership and I and at no point did the sales man attempt to get a name or contact information. Dealer has a good price for the vehicle but I will likely go elsewhere.
Very disappointed… had to ask several times for
Very disappointed… had to ask several times for information regarding the vehicle and then did not receive what I asked for. Had several emails going between dealership and I and at no point did the sales man attempt to get a name or contact information. Dealer has a good price for the vehicle but I will likely go elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to share your experience with us. We understand your disappointment regarding the communication about the vehicle, and we appreciate your feedback. It is essential for us to provide timely and accurate information to our customers. If you would like to discuss your experience further, please feel free to reach out to Hyundai Of Cottonwood directly. We're here to assist you. Regards, Hyundai of Cottonwood Team
Paul helped me get a beautiful Tuscan with low miles.
Paul helped me get a beautiful Tuscan with low miles. I absolutely love my car! Thank You Paul!
Paul helped me get a beautiful Tuscan with low miles.
Paul helped me get a beautiful Tuscan with low miles. I absolutely love my car! Thank You Paul!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Michelle! We're thrilled to hear that you love your beautiful Tuscan. Paul is indeed a great asset to our team at Hyundai Of Cottonwood. We appreciate your kind words and look forward to seeing you again! Enjoy your new ride! Regards, Hyundai of Cottonwood Team
Very responsive.
Very responsive. I called from out of state and Paul took excellent care of me. We easily closed the sale. Great people. I’m very happy with Hyundai of Cottonwood!
Very responsive.
Very responsive. I called from out of state and Paul took excellent care of me. We easily closed the sale. Great people. I’m very happy with Hyundai of Cottonwood!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words and 5-star review! We're delighted to hear about your positive experience with Paul and our team at Hyundai of Cottonwood. We strive to provide excellent service to all our customers, no matter where they are calling from. We look forward to welcoming you back in the future, and please don't hesitate to share your experience with others! Regards, Hyundai of Cottonwood Team
My husband was trying to buy me a vehicle to surprise me
My husband was trying to buy me a vehicle to surprise me while I was out of town. Zero cooperation from the dealership, if you are using your own lender!
My husband was trying to buy me a vehicle to surprise me
My husband was trying to buy me a vehicle to surprise me while I was out of town. Zero cooperation from the dealership, if you are using your own lender!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us, Naomi. We are disappointed to hear about the lack of cooperation you encountered during your vehicle purchase. Please contact us directly so we can address this matter and work towards a positive resolution. We appreciate your feedback. Regards, Hyundai of Cottonwood Team
From PA on vacation in west when 2015 Santa Fe had
From PA on vacation in west when 2015 Santa Fe had issues. Talked with Vince in service dept.from Utah where issues started and he was very helpful and instrumental in bringing us to Cottonwood Hyundai.Brought car in for repair and ended up buying a new Santa Cruz from Paul. Can’t say enough about the service and professionalism of Paul and Curtis in finances. Buying a new vehicle was the farthest thing from our mind when we arrived. Saw our new vehicle and the rest was history. Being from out of state we thought would be a problem but it was a pretty seamless process. Thanks guys!
From PA on vacation in west when 2015 Santa Fe had
From PA on vacation in west when 2015 Santa Fe had issues. Talked with Vince in service dept.from Utah where issues started and he was very helpful and instrumental in bringing us to Cottonwood Hyundai.Brought car in for repair and ended up buying a new Santa Cruz from Paul. Can’t say enough about the service and professionalism of Paul and Curtis in finances. Buying a new vehicle was the farthest thing from our mind when we arrived. Saw our new vehicle and the rest was history. Being from out of state we thought would be a problem but it was a pretty seamless process. Thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Jude and Bob! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regards, Hyundai of Cottonwood Team
Excellent
Great customer service. Paul went above and beyond to find the car I wanted. All interactions with personal excellent. They made buying a new car seamless.
Excellent
Great customer service. Paul went above and beyond to find the car I wanted. All interactions with personal excellent. They made buying a new car seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen , thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Paul went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, Hyundai of Cottonwood Team
Happy Customer
We just completed purchase of a 2024 Hyundai Palisade Calligraphy working with Curtis Etzel (for the sale) and Paul Stanworth for the extensive orientation process regarding the amazing capabilities of our new vehicle. The transaction involved Curtis search for the specific rare model we wanted with a sale to us at a fair price including reasonable value for our unusual trade. Curtis found the unusual model that matched our specifications at a remote dealer, arranged for transport to Hyundai of Cottonwood, and negotiated a fair transaction in a straight forward manner. I bought my first new car in 1968 and have purchased many since. This was among the best purchase experiences I have ever had. We are planning on replacing our second car next year and Hyundai of Cottonwood will be our first stop even though we live in Prescott.
Happy Customer
We just completed purchase of a 2024 Hyundai Palisade Calligraphy working with Curtis Etzel (for the sale) and Paul Stanworth for the extensive orientation process regarding the amazing capabilities of our new vehicle. The transaction involved Curtis search for the specific rare model we wanted with a sale to us at a fair price including reasonable value for our unusual trade. Curtis found the unusual model that matched our specifications at a remote dealer, arranged for transport to Hyundai of Cottonwood, and negotiated a fair transaction in a straight forward manner. I bought my first new car in 1968 and have purchased many since. This was among the best purchase experiences I have ever had. We are planning on replacing our second car next year and Hyundai of Cottonwood will be our first stop even though we live in Prescott.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Regards, Hyundai of Cottonwood Team
Fantastic Service at Hyundai of Cottonwood
Our Sante fe engine blew up and left us stranded in Snowflake. Since we live in Tucson, it was too far to tow home. After Sharon called me back (while we were still on the shoulder), I decided to have it towed 154 miles to Hyundai of Cottonwood. This turned out to be a great decision, in all modesty. Discussions about the product aside, Sharon was absolutely fantastic in helping get me through the warranty process and the three months of waiting for the parts to arrive. She returned my calls every time, and reached out to me with pertinent updates when they were still news. She was an advocate for helping me out of a very difficult situation. We picked up the vehicle yesterday, and my only disappointment was that we missed meeting Sharon. Seriously... she's good!
Fantastic Service at Hyundai of Cottonwood
Our Sante fe engine blew up and left us stranded in Snowflake. Since we live in Tucson, it was too far to tow home. After Sharon called me back (while we were still on the shoulder), I decided to have it towed 154 miles to Hyundai of Cottonwood. This turned out to be a great decision, in all modesty. Discussions about the product aside, Sharon was absolutely fantastic in helping get me through the warranty process and the three months of waiting for the parts to arrive. She returned my calls every time, and reached out to me with pertinent updates when they were still news. She was an advocate for helping me out of a very difficult situation. We picked up the vehicle yesterday, and my only disappointment was that we missed meeting Sharon. Seriously... she's good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, thank you for taking the time to share your kind feedback about Sharon. Each employee is a valued member of the Hyundai Of Cottonwood team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Hyundai of Cottonwood Team