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Wilmes Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Visit Wilmes Chevrolet GMC
Sales hours: 8:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (580) 379-0516 (580) 379-0516
Used (580) 301-6219 (580) 301-6219
Service (580) 301-6439 (580) 301-6439

Inventory

See all 83 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2012.
For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership.
The fastest growing GM dealership in South West Oklahoma and North Texas thanks to all our loyal customers!

Service center

Phone number (580) 301-6439

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilmes Chevrolet GMC from DealerRater.

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Rude, ignorant and had to file assault charges against

Rude, ignorant and had to file assault charges against the owner. I'm a vehicle transport driver and was just trying to deliver a new yruck

Rude, ignorant and had to file assault charges against

Rude, ignorant and had to file assault charges against the owner. I'm a vehicle transport driver and was just trying to deliver a new yruck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Brittany Rios

Wilmes Chevrolet employees are always helpful, professional, and very kind! The service is always great!

Brittany Rios

Wilmes Chevrolet employees are always helpful, professional, and very kind! The service is always great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Scheduled oil change

Overall score is brought down due to the terrible customer relations. The service technician that checked me in developed an attitude immediately when I asked him about getting a loaner. No loaners allowed for oil changes! This will be very quick! An hour and 45 minutes later, I checked the progress on my truck. Found it parked in the service entry area but not in a service bay. The drivers door was open the dome light had already gone out! I asked if it was ready and was told they were getting ready to preform the recall procedure on the regeneration temperature. Two hours after checking in for a scheduled tire rotation, oil change and recall procedure I was finally released from the waiting area! The loaner cars were parked on the lot the entire time I was there! On the back window of each loaner car a sticker says HOME OF THE FREE LOANER. I bought my truck here and am treated disrespectfully when checking in and can?t get a loaner as in other dealerships during service.

Scheduled oil change

Overall score is brought down due to the terrible customer relations. The service technician that checked me in developed an attitude immediately when I asked him about getting a loaner. No loaners allowed for oil changes! This will be very quick! An hour and 45 minutes later, I checked the progress on my truck. Found it parked in the service entry area but not in a service bay. The drivers door was open the dome light had already gone out! I asked if it was ready and was told they were getting ready to preform the recall procedure on the regeneration temperature. Two hours after checking in for a scheduled tire rotation, oil change and recall procedure I was finally released from the waiting area! The loaner cars were parked on the lot the entire time I was there! On the back window of each loaner car a sticker says HOME OF THE FREE LOANER. I bought my truck here and am treated disrespectfully when checking in and can?t get a loaner as in other dealerships during service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Buying experience at Wilmes Chevrolet

Everything went smoothly as it could possibly go just as it has been when we had bought from Wilmes in the past

Great Buying experience at Wilmes Chevrolet

Everything went smoothly as it could possibly go just as it has been when we had bought from Wilmes in the past

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Went on for an oil change, tire rotation. For some reason it took 1 hour and 45 minutes.

Oil change

Went on for an oil change, tire rotation. For some reason it took 1 hour and 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome dealership

Wilmes is hands down one of the the best dealers Chevrolet has great customer service no pressure to buy and no gimmicks no working the numbers to favor them fair trade in values.

Awesome dealership

Wilmes is hands down one of the the best dealers Chevrolet has great customer service no pressure to buy and no gimmicks no working the numbers to favor them fair trade in values.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Engine problems

The staff was very professional and delivered what they promised. They fixed my 2019 Malibu that would not run and in a timely manner. I am very impressed and would highly recommend Wilmes for all your service needs.

Engine problems

The staff was very professional and delivered what they promised. They fixed my 2019 Malibu that would not run and in a timely manner. I am very impressed and would highly recommend Wilmes for all your service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My 2019 Malibu would not run and had major issues. They...

My 2019 Malibu would not run and had major issues. They fixed the problems in a timely manner and it runs better than ever. I would recommend Wilmes for all your service needs. The oil change was a very fair price too. Wow, great service!

My 2019 Malibu would not run and had major issues. They...

My 2019 Malibu would not run and had major issues. They fixed the problems in a timely manner and it runs better than ever. I would recommend Wilmes for all your service needs. The oil change was a very fair price too. Wow, great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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New car

Great good job good place to buy new truck always get what I want

New car

Great good job good place to buy new truck always get what I want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had wilmes work on a GMC Acadia and redid the timing...

I had wilmes work on a GMC Acadia and redid the timing belt on the engine, and it worked for a short time after that, and the engine went out, but they would refuse to look and see if the work they had done previously had anything to do with it why the engine went out and they said the previous work had warranty. Not impressed at all with the service department.👎

I had wilmes work on a GMC Acadia and redid the timing...

I had wilmes work on a GMC Acadia and redid the timing belt on the engine, and it worked for a short time after that, and the engine went out, but they would refuse to look and see if the work they had done previously had anything to do with it why the engine went out and they said the previous work had warranty. Not impressed at all with the service department.👎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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See all 13 reviews