Reviews
Write a reviewRude, ignorant and had to file assault charges against
Rude, ignorant and had to file assault charges against the owner. I'm a vehicle transport driver and was just trying to deliver a new yruck
Rude, ignorant and had to file assault charges against
Rude, ignorant and had to file assault charges against the owner. I'm a vehicle transport driver and was just trying to deliver a new yruck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Brittany Rios
Wilmes Chevrolet employees are always helpful, professional, and very kind! The service is always great!
Brittany Rios
Wilmes Chevrolet employees are always helpful, professional, and very kind! The service is always great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scheduled oil change
Overall score is brought down due to the terrible customer relations. The service technician that checked me in developed an attitude immediately when I asked him about getting a loaner. No loaners allowed for oil changes! This will be very quick! An hour and 45 minutes later, I checked the progress on my truck. Found it parked in the service entry area but not in a service bay. The drivers door was open the dome light had already gone out! I asked if it was ready and was told they were getting ready to preform the recall procedure on the regeneration temperature. Two hours after checking in for a scheduled tire rotation, oil change and recall procedure I was finally released from the waiting area! The loaner cars were parked on the lot the entire time I was there! On the back window of each loaner car a sticker says HOME OF THE FREE LOANER. I bought my truck here and am treated disrespectfully when checking in and can?t get a loaner as in other dealerships during service.
Scheduled oil change
Overall score is brought down due to the terrible customer relations. The service technician that checked me in developed an attitude immediately when I asked him about getting a loaner. No loaners allowed for oil changes! This will be very quick! An hour and 45 minutes later, I checked the progress on my truck. Found it parked in the service entry area but not in a service bay. The drivers door was open the dome light had already gone out! I asked if it was ready and was told they were getting ready to preform the recall procedure on the regeneration temperature. Two hours after checking in for a scheduled tire rotation, oil change and recall procedure I was finally released from the waiting area! The loaner cars were parked on the lot the entire time I was there! On the back window of each loaner car a sticker says HOME OF THE FREE LOANER. I bought my truck here and am treated disrespectfully when checking in and can?t get a loaner as in other dealerships during service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Buying experience at Wilmes Chevrolet
Everything went smoothly as it could possibly go just as it has been when we had bought from Wilmes in the past
Great Buying experience at Wilmes Chevrolet
Everything went smoothly as it could possibly go just as it has been when we had bought from Wilmes in the past
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Went on for an oil change, tire rotation. For some reason it took 1 hour and 45 minutes.
Oil change
Went on for an oil change, tire rotation. For some reason it took 1 hour and 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome dealership
Wilmes is hands down one of the the best dealers Chevrolet has great customer service no pressure to buy and no gimmicks no working the numbers to favor them fair trade in values.
Awesome dealership
Wilmes is hands down one of the the best dealers Chevrolet has great customer service no pressure to buy and no gimmicks no working the numbers to favor them fair trade in values.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Engine problems
The staff was very professional and delivered what they promised. They fixed my 2019 Malibu that would not run and in a timely manner. I am very impressed and would highly recommend Wilmes for all your service needs.
Engine problems
The staff was very professional and delivered what they promised. They fixed my 2019 Malibu that would not run and in a timely manner. I am very impressed and would highly recommend Wilmes for all your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My 2019 Malibu would not run and had major issues. They...
My 2019 Malibu would not run and had major issues. They fixed the problems in a timely manner and it runs better than ever. I would recommend Wilmes for all your service needs. The oil change was a very fair price too. Wow, great service!
My 2019 Malibu would not run and had major issues. They...
My 2019 Malibu would not run and had major issues. They fixed the problems in a timely manner and it runs better than ever. I would recommend Wilmes for all your service needs. The oil change was a very fair price too. Wow, great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car
Great good job good place to buy new truck always get what I want
New car
Great good job good place to buy new truck always get what I want
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had wilmes work on a GMC Acadia and redid the timing...
I had wilmes work on a GMC Acadia and redid the timing belt on the engine, and it worked for a short time after that, and the engine went out, but they would refuse to look and see if the work they had done previously had anything to do with it why the engine went out and they said the previous work had warranty. Not impressed at all with the service department.👎
I had wilmes work on a GMC Acadia and redid the timing...
I had wilmes work on a GMC Acadia and redid the timing belt on the engine, and it worked for a short time after that, and the engine went out, but they would refuse to look and see if the work they had done previously had anything to do with it why the engine went out and they said the previous work had warranty. Not impressed at all with the service department.👎
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair