Reviews
Write a reviewSo after I made a complaint, they called me on the phone
So after I made a complaint, they called me on the phone and told me that I have to pick a different dealership to get my service done now. Although I did buy my car from them and everything. Instead of fixing the problem, I've never had this issue before. This is crazy, and I will be letting everybody know!!!
So after I made a complaint, they called me on the phone
So after I made a complaint, they called me on the phone and told me that I have to pick a different dealership to get my service done now. Although I did buy my car from them and everything. Instead of fixing the problem, I've never had this issue before. This is crazy, and I will be letting everybody know!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We truly regret that your recent experience did not meet expectations. Your satisfaction is important to us, and we apologize for any inconvenience caused. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution.
El 24 de marzo 2024, fuimos a comprar mi quinto carro
El 24 de marzo 2024, fuimos a comprar mi quinto carro Nissan un Nissan sentra 2024, estoy feliz está divino, me subo en el y me quita 10 años de edad, jajajaja, de verdad está muy equipado me encanta, el Sr. Elmer muy amable una gran paciencia , gracias por su ayuda de verdad salimos satisfechos con el precio, tomaron mi Altima , que me dolió el corazón dejarlo, pero mi esposo quería el sentra….y luego fui a que me ayudaran con la pantalla y me ayudó otro vendedor que no le agarre el nombre pero tiene acento venezolano eso si, me ayudó también a resolver mis dudas, fue muy amable y gracias por ayudarme, el Sr, Elmer estaba con cliente así que yo agradezco a todo el staff de Nissan que siempre están para resolver y ayudar con nuestros problemas. Así no sea la persona que te lo vendió, eso demuestra el trabajo en equipo . Gracias
El 24 de marzo 2024, fuimos a comprar mi quinto carro
El 24 de marzo 2024, fuimos a comprar mi quinto carro Nissan un Nissan sentra 2024, estoy feliz está divino, me subo en el y me quita 10 años de edad, jajajaja, de verdad está muy equipado me encanta, el Sr. Elmer muy amable una gran paciencia , gracias por su ayuda de verdad salimos satisfechos con el precio, tomaron mi Altima , que me dolió el corazón dejarlo, pero mi esposo quería el sentra….y luego fui a que me ayudaran con la pantalla y me ayudó otro vendedor que no le agarre el nombre pero tiene acento venezolano eso si, me ayudó también a resolver mis dudas, fue muy amable y gracias por ayudarme, el Sr, Elmer estaba con cliente así que yo agradezco a todo el staff de Nissan que siempre están para resolver y ayudar con nuestros problemas. Así no sea la persona que te lo vendió, eso demuestra el trabajo en equipo . Gracias
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Estamos muy felices de que seas parte de la familia Antelope Valley Nissan. Esperamos poder ayudarle nuevamente en el futuro. ¡Qué tengas un lindo día!
Nissan Sentra
I was helped by Cesar Enriquez He was great and made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. I recommended anyone to go see Cesar.
Nissan Sentra
I was helped by Cesar Enriquez He was great and made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. I recommended anyone to go see Cesar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Liars
Scammers, I live an hour and 45 minutes away. I spoke with a manager on the phone who said they could meet my out the door max. For a certain vehicle, what time can I get there. I'm like on my way. So 2 hours later I get there thinking I'm getting my car and no, now they tell me they can't do that and is there any wriggle room. Dude, max is max. Wasted my time, and my gas. I'm so passed. Did you think I wouldn't leave without making a purchase because I drove so far already. Wrong! I'm not giving one red cent to some liars.
Liars
Scammers, I live an hour and 45 minutes away. I spoke with a manager on the phone who said they could meet my out the door max. For a certain vehicle, what time can I get there. I'm like on my way. So 2 hours later I get there thinking I'm getting my car and no, now they tell me they can't do that and is there any wriggle room. Dude, max is max. Wasted my time, and my gas. I'm so passed. Did you think I wouldn't leave without making a purchase because I drove so far already. Wrong! I'm not giving one red cent to some liars.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Samantha, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to our General Sales Manager Jackie to discuss further at 661-274-4700. Regards, Antelope Valley Nissan Team.
great service
The sale person was friendly and nice and did his job and did not take all day to get us out of their.
great service
The sale person was friendly and nice and did his job and did not take all day to get us out of their.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent experience, helpful and knowledge staff
Alex Gomez has taken care of my cars needs since I purchased the car. He is always considerate, helpful, honest and fair. He takes care of his customers.
excellent experience, helpful and knowledge staff
Alex Gomez has taken care of my cars needs since I purchased the car. He is always considerate, helpful, honest and fair. He takes care of his customers.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service - Talk to David
My service representative was David and he was great. He has always taken care of me since I have been going to the service department for 4 years.
Excellent Service - Talk to David
My service representative was David and he was great. He has always taken care of me since I have been going to the service department for 4 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
very one at this Nissan service is great. Alex is the guy that always take care of us, but this time he was off and David stepped in and did a outstanding job thank you as always mark race
Great Service
very one at this Nissan service is great. Alex is the guy that always take care of us, but this time he was off and David stepped in and did a outstanding job thank you as always mark race
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience at the Palmdale Nissan dealership
Mr. Jose Valencia from the Palmdale Nissan dealership was very thorough and knowledgeable when answering our questions. Very polite young man. Also, made it a point to make our waiting time during the process more pleasurable.
Great experience at the Palmdale Nissan dealership
Mr. Jose Valencia from the Palmdale Nissan dealership was very thorough and knowledgeable when answering our questions. Very polite young man. Also, made it a point to make our waiting time during the process more pleasurable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service, friendly people
Everytime I call to make appointment, they bring me in at my earliest convenience. The shuttle service was available if I needed it.
great service, friendly people
Everytime I call to make appointment, they bring me in at my earliest convenience. The shuttle service was available if I needed it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
