Skip to main content
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chestatee Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

New Explorer

Great Customer Service!! Our Salesperson Brad made the experience so easy and effortless. We will definitely use this dealership again for our future vehicle purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

kris_york2000@yahoo.com

Staff was friendly and professional. Quick service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kris, we're pleased to hear your service went well! We're always happy to assist if anything else comes up. Take care!

Purchase of new F-150 SPORT 4x4

If you want a great experience in purchasing a new Ford vehicle , than you have to visit Chestatee Ford in Dahlonega, Ga. My wife and I was looking for a new or used 4x4 F-150. Jay Kimmel was the sales rep that answered my call. He contacted me and told me about the trucks he had both new and used. After talking to him on the phone he left a very good feeling in me that I knew that it was a must to go to Chestatee Ford and look in person at all the inventory they had. When we first met Jay both my wife and myself knew this was a man that we could trust and get the truck and deal that we wanted. This had to be the most pleasant buying experience I have ever had and recommend that everyone wanting a pleasant experience to go see this Dealership . I myself left with a brand new F-150 SPORT 4x4 and with good feeling about everyone I dealt with in buying it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Steve, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Top notch dealership!!

And top notch dealers. Brent made car buying painless and easy. Will never do business with any other Ford dealership. You will not be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Our 3rd vehicle purchase from Chestatee Ford

Jay Kimmel is an EXCELLENT Salesman! He and the whole staff make your buying experience painless. They listen to each and every thing you tell them. I would recommend them to anyone looking to purchase a new or used vehicle. This was our 3rd purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Owner

Pat the sales person was great! The only complaint is the very high interest rate that I was charged, I have a high 700 score ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Carl, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Super dealership!

Great people to work with from every department, easy to do business with and no pressure sales tatics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!

newmanle77@gmail.com

Excellent service and explanation of new Ford Escapes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Larry, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent customer service

Jay Kimmel got me in a car that I absolutely love to drive. He listened to what I wanted in a vehicle and led me right to it. He negotiated the best deal possible and while we were at lunch got the paperwork ready. We came back from lunch and signed the paperwork, which btw the "paperwork guy" is great, and left the dealership within 15 minutes! Thanks Jay and Chestatee Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Chestatee Ford

Great salesmen. Two of them didn’t stop searching until they found the F-150 that had everything on my wish list. The entire staff is very professional and courteous. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No