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Hartsville Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Service Department is AMAZING! Employees are very...

The Service Department is AMAZING! Employees are very courteous and knowledgeable! I received very professional service from Beth and Stacy and was very satisfied with their work. I brought my car in for service and waited and it was in and out very quickly and the service was GREAT!

The Service Department is AMAZING! Employees are very...

The Service Department is AMAZING! Employees are very courteous and knowledgeable! I received very professional service from Beth and Stacy and was very satisfied with their work. I brought my car in for service and waited and it was in and out very quickly and the service was GREAT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Online shopper

Trucks are too pricey for 200k and interiors are in poor condition. I tried looking at all available stock and I noticed a trend of extremely over priced trucks.

Online shopper

Trucks are too pricey for 200k and interiors are in poor condition. I tried looking at all available stock and I noticed a trend of extremely over priced trucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent

My salesman was very knowledgeable and helpful in my search for the perfect car for me. Jake was very patient with me throughout the process of my very first car purchase. Jake was the main reason I visited your dealership.

Excellent

My salesman was very knowledgeable and helpful in my search for the perfect car for me. Jake was very patient with me throughout the process of my very first car purchase. Jake was the main reason I visited your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Not a good experience

My salesman was great and responded quickly. Management is not equipped for internet sales and couldn't, or didn't care, to make a deal with someone wanting to buy online and have the vehicle delivered. Maybe they are great for show room guest but unless you are willing to drive to their dealership I'd not waste your time with this dealership.

Not a good experience

My salesman was great and responded quickly. Management is not equipped for internet sales and couldn't, or didn't care, to make a deal with someone wanting to buy online and have the vehicle delivered. Maybe they are great for show room guest but unless you are willing to drive to their dealership I'd not waste your time with this dealership.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Helpful and Accommodating

Curtis Issac was so accommodating to my family and I as we were narrowing down a length search of the perfect SUV for my family. He made sure to go over the specs of cars before and after we went on test drives-standing in the heat of the sun cooking might I add! He offered our family cold water and made sure our kids were comfortable in the lounge while we finalized our purchase. Curtis negotiated for us to get the deal we wanted. Mr. Sonet was also very helpful willing to answer any questions and made us feel comfortable and at ease. The staff filled up the gas and detailed our new car in a reasonable amount of time. I seriously recommend this dealership and staff for any family searching for a new/used car. The website is update and helpful as well!! Chris and April Newton

Helpful and Accommodating

Curtis Issac was so accommodating to my family and I as we were narrowing down a length search of the perfect SUV for my family. He made sure to go over the specs of cars before and after we went on test drives-standing in the heat of the sun cooking might I add! He offered our family cold water and made sure our kids were comfortable in the lounge while we finalized our purchase. Curtis negotiated for us to get the deal we wanted. Mr. Sonet was also very helpful willing to answer any questions and made us feel comfortable and at ease. The staff filled up the gas and detailed our new car in a reasonable amount of time. I seriously recommend this dealership and staff for any family searching for a new/used car. The website is update and helpful as well!! Chris and April Newton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Customer's needs and wishes do not matter

I look for good deals and try my hand when I feel I can. I went to this dealer to try to trade in 2 cars for one. I knew what numbers I needed and specifically asked the sales guy to work with me step by step. First tell me what the numbers are on my trades. If I cannot get what I want, I walk. Do not run a credit check until I've decided to move forward. And I had two specific used vehicles I was interested in. Right from the start they weren't doing as I asked. They NEVER disclosed numbers being offered on my trades. They immediately started pushing new cars on me. And to top it off, they ran a credit check on me without me giving the go ahead. These people are not customer focused. They are the epitome of typical car dealerships. They will screw you if they can. I walked out with my dignity. but my credit took the ding thanks to them not listening to the customer.

Customer's needs and wishes do not matter

I look for good deals and try my hand when I feel I can. I went to this dealer to try to trade in 2 cars for one. I knew what numbers I needed and specifically asked the sales guy to work with me step by step. First tell me what the numbers are on my trades. If I cannot get what I want, I walk. Do not run a credit check until I've decided to move forward. And I had two specific used vehicles I was interested in. Right from the start they weren't doing as I asked. They NEVER disclosed numbers being offered on my trades. They immediately started pushing new cars on me. And to top it off, they ran a credit check on me without me giving the go ahead. These people are not customer focused. They are the epitome of typical car dealerships. They will screw you if they can. I walked out with my dignity. but my credit took the ding thanks to them not listening to the customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Oil change on a car I’m rather peculiar about.

I know they don’t see turbo 124 Spiders as often as they do Ram trucks. Car has some explicit required oil and it would be too easy to mess up. These people know what they are doing and took the time to do it right first time. Very professional and courteous. And also a fun bunch to talk with! I couldn’t be happier.

Oil change on a car I’m rather peculiar about.

I know they don’t see turbo 124 Spiders as often as they do Ram trucks. Car has some explicit required oil and it would be too easy to mess up. These people know what they are doing and took the time to do it right first time. Very professional and courteous. And also a fun bunch to talk with! I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Staff!

I am very impressed by the customer service at this dealership. They were able to get the part my car needed quickly. High recommend this place!

Great Staff!

I am very impressed by the customer service at this dealership. They were able to get the part my car needed quickly. High recommend this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wide Selection

This dealership has an amazing selection of Jeeps! Prices are great as well, they are really nice a patient when it comes to helping you with a budget.

Wide Selection

This dealership has an amazing selection of Jeeps! Prices are great as well, they are really nice a patient when it comes to helping you with a budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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Best customer service!

My salesman Raymond Schnell was one of the nicest and most patient person. He really cared and showed me multiple cars. The dealership is very clean too!

Best customer service!

My salesman Raymond Schnell was one of the nicest and most patient person. He really cared and showed me multiple cars. The dealership is very clean too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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