Reviews
Write a reviewThe Best Hometown Dealer
Super nice people. Always met with a smile. Top of the line service Dept. Reasonably priced on purchasing and servicing. Always called by name. You are not just another number at Wilsons. I will return to do business and I hope you will to. Not to mention they e got an unbelievable selection of vehicles to choose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Salesman
I really enjoyed doing or dealing with Mr Peter Gainey he's a real good salesman and really make you feel welcome to entire time I was there doing business. One small slip up the salesman promised me one price and the General Manager (GM) Mr.Lonnie didn't honor the price, so I had to negotiate with him in which he (GM) wasn't very professional in his duties, I want go into to details but beware of him.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and sales staff
Excellent sales staff. I feel I got a good deal and would recommend this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
My Sales agent, James Jayroe, was awesome! He was very kind and patient which speaks volume in the car sales industry. He did not haggle or send me through a bunch of loop holes. The process was smooth and seamless. I have a 2015 loaded Malibu and it was all because of his great service. Thanks James and Wilson Chevrolet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
I received friendly, courteous service. I was dropped off and picked back up at my workplace. The papers were ready for me to sign and I did not have to go back into the service department once the work was completed. The Service Advisor was very friendly and listened to me as if he was genuinely interested in what I had to say.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great will go again
This was my first visit with Wilson's after purchasing my 2015 Chevy Malibu. This visit was for an oil change and tire rotation. I called and scheduled an appointment when I pulled up I was greeted at the door. The waiting area was pleasant enough and cool on a hot summer day. They were completed within 30 minutes and noticed a problem that would be covered under warranty. Michael called me later to ask how everything was going, and I told him fine, and the only thing that could have been different is if they had drove it there for me(40 miles). Very Pleased with service, and will go out of my way to go there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don't buy here
Bought a 2011 Chevy Cruz from there in December and had to replace the thermostat housing already. They offered no substantial help to get it fixed. Buyer beware!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!!!!!!!!!!!!!!!!!
Lifted black 2013 chev Silverado. David with the internet sales was awesome. Solo my salesman was very polite and helpful. The finance manager was great and put it all together. I looked at probably 1000 truck and drove 2 hours to buy from there. Great experience!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
PERFECT car buying experience & awesome deal!
We did a great deal of research and pricing on 2013 Tahoe's when we came across an awesome deal online at Wilson Chevrolet. The day we went in to look at it, despite the great deal, we were still a little hesitant to make such a big purchase. Without any hesitation, they let us take the vehicle over night to come to a decision. We absolutely fell in love with it. When we had some loose ends to tie up before having the loan approved, they offered to let us hang on to the car over the weekend while we got everything together. They worked with our bank tirelessly to get us the best rate & the best price. We couldn't have asked for a better experience & we got a deal that was at least $3,000 less than what ANY other dealership or private party could offer. The finance manager, Barry, went above and beyond for us, and went as far as to show us just how much (or little in our case) they were making off of our sale, yet they still worked so hard for us. I will recommend this place to everyone I know. Unlike any other car buying experience we've ever had. Great people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
wonderful sales people excellent experience
Me and my wife found the perfect vehicle for her very satisfied with every thing
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase