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Bill Smith Buick GMC

(321 reviews)
Visit Bill Smith Buick GMC
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (256) 841-3410 (256) 841-3410
Used (256) 841-3587 (256) 841-3587
Service (256) 841-4574 (256) 841-4574

Inventory

See all 577 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2007.
Welcome to Bill Smith Buick GMC your preferred Buick GMC dealer in Cullman. From our convenient location we are also able to serve as your new and used Huntsville and Birmingham Buick GMC dealer. Check out our specials and incentives on select Buick and GMC cars trucks and SUVs including the new Buick LaCrosse GMC Acadia and much more at www.billsmithbuickgmc.com. We have one of the largest inventories of vehicles in Northern Alabama providing outstanding selection to our Huntsville and Birmingham Buick GMC drivers. Our huge inventory means the lowest prices for you!
Call Chris Logan for Your Best Internet Deal

Service center

Phone number (256) 841-4574

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(321 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Smith Buick GMC from DealerRater.

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I was very satisfied with the dealership.

I was very satisfied with the dealership. The salesman,Mr.Nicholas Crotwell was very helpful.

I was very satisfied with the dealership.

I was very satisfied with the dealership. The salesman,Mr.Nicholas Crotwell was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I checked prices on 2025 gmc trucks from several gmc

I checked prices on 2025 gmc trucks from several gmc dealerships, Bill Smith’s deal was $2000 cheaper. This is now my go to dealership!

I checked prices on 2025 gmc trucks from several gmc

I checked prices on 2025 gmc trucks from several gmc dealerships, Bill Smith’s deal was $2000 cheaper. This is now my go to dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Leon did an amazing job helping me with my purchase!

Leon did an amazing job helping me with my purchase! The process was fast and stress free. Will be back for future purchases.

Leon did an amazing job helping me with my purchase!

Leon did an amazing job helping me with my purchase! The process was fast and stress free. Will be back for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Scott M made the entire purchasing process easy from

Scott M made the entire purchasing process easy from start to finish. His knowledge and professionalism is TOP NOTCH. If you are looking to purchase a vehicle, he and Bill Smith GMC will not disappoint.

Scott M made the entire purchasing process easy from

Scott M made the entire purchasing process easy from start to finish. His knowledge and professionalism is TOP NOTCH. If you are looking to purchase a vehicle, he and Bill Smith GMC will not disappoint.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Nick was great in helping me with me getting my new truck

Nick was great in helping me with me getting my new truck and answering all my questions.

Nick was great in helping me with me getting my new truck

Nick was great in helping me with me getting my new truck and answering all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I’m very happy with my new truck

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I spoke to Mr.

I spoke to Mr. Samuel Wright. He was an amazing salesman over the phone. I will definitely be in soon with my Husband Eddy. He was very kind, caring, and knowledgeable. I never leave reviews for phone conversations, but the respectfulness of this young man, was expectational as well hard to find from a young gentleman!! Keep it up Bill Smith.

I spoke to Mr.

I spoke to Mr. Samuel Wright. He was an amazing salesman over the phone. I will definitely be in soon with my Husband Eddy. He was very kind, caring, and knowledgeable. I never leave reviews for phone conversations, but the respectfulness of this young man, was expectational as well hard to find from a young gentleman!! Keep it up Bill Smith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Shelly, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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Do not go to the dealership in cullman because they are

Do not go to the dealership in cullman because they are nothing but liars and crooks. Was told if I came up i would definitely leave in a vehicle and wasted 3 hours there because they couldn't help when I went up there. Then manager and another salesman made up excuses for the salesman lying to me. For this to be a family owned business is pathetic. A man's word is everything and they showed today there is no real men working there and their word means nothing. This is one of the worse dealership I ever been to. Don't waste your time. You'll thank me for not going up there cause these are not good people. I don't know how they sleep at night. Just a sorry excuse for a business

Do not go to the dealership in cullman because they are

Do not go to the dealership in cullman because they are nothing but liars and crooks. Was told if I came up i would definitely leave in a vehicle and wasted 3 hours there because they couldn't help when I went up there. Then manager and another salesman made up excuses for the salesman lying to me. For this to be a family owned business is pathetic. A man's word is everything and they showed today there is no real men working there and their word means nothing. This is one of the worse dealership I ever been to. Don't waste your time. You'll thank me for not going up there cause these are not good people. I don't know how they sleep at night. Just a sorry excuse for a business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.

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Bill Smith makes buying effortless and pleasant.

Bill Smith makes buying effortless and pleasant. Will definitely buy from here in the future.

Bill Smith makes buying effortless and pleasant.

Bill Smith makes buying effortless and pleasant. Will definitely buy from here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Worked with Paul during the entire process.

Worked with Paul during the entire process. He was patient and very informative. Will definitely request him again. The dealership vehicle selection and availability is top notch.

Worked with Paul during the entire process.

Worked with Paul during the entire process. He was patient and very informative. Will definitely request him again. The dealership vehicle selection and availability is top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Tyler was my salesman!

Tyler was my salesman! He was very professional and made the process simple and quick!

Tyler was my salesman!

Tyler was my salesman! He was very professional and made the process simple and quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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