Reviews
We love this dealership! We always work with Pam in the...
We love this dealership! We always work with Pam in the service department and she is tops!!! Thank you to the entire service and sales department at Pugmire Ford for your continued excellence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Pat McConville, (770) 382-5780
Buying my vehicle and having it serviced at Pugmire Ford...
Buying my vehicle and having it serviced at Pugmire Ford in Cartersville has always been very good, one of the best dealerships around. My last service assistant was with Pam, she took care of everything and followed up getting everything done in a timely manor. She did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Steve Smith, (770) 382-5780
Mike and Steve were great, got our windshield replaced...
Mike and Steve were great, got our windshield replaced due to a chip in it and covered the cost of two tires that had a cut in them. Even got the all weather mats that we really wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Matt, and thanks for the great feedback! We're very happy that Mike and Steve were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Pat McConville, (770) 382-5780
Love Pugmire Ford of Cartersville! The dealers, customer...
Love Pugmire Ford of Cartersville! The dealers, customer service, and technicians are always friendly, helpful, and upfront about appointments, wait time, fixes, and trade-ins. I have never experienced pressure from repair technicians or customer service, just helpful advice on how to prioritize my repairs. They are my go-to garage.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Pat McConville, (770) 382-5780
Great Service Very Professional. I have my 2012 Ford...
Great Service Very Professional. I have my 2012 Ford Explorer serviced at Pugmire Ford they always recommend the correct service to maintain the dependability of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Pat McConville, (770) 382-5780
Always courteous and quick. Will always buy a Ford from...
Always courteous and quick. Will always buy a Ford from Pugmire Ford In Cartersville. Dealership is very clean and spacious waiting area to wait on your vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthew, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Pat McConville, (770) 382-5780
Very professional very satisfied fixed any problems that...
Very professional very satisfied fixed any problems that I have good work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Pat McConville, (770) 382-5780
Buck had me in and out with no worries. Called about the...
Buck had me in and out with no worries. Called about the 2021 Mustang GT when they opened and was driving it home 3 hours later. Great service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Steve Smith, (770) 382-5780
A very nice and professional team. The facilities are...
A very nice and professional team. The facilities are clean and all team members were socially distanced. All the staff were customer focused. A nice Ford dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Pat McConville, (770) 382-5780
Daniel was great to work with. I am from out of state and...
Daniel was great to work with. I am from out of state and the process of buying my Mach E was easy. The car was detailed and ready for me when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Steve Smith, (770) 382-5780