Reviews
Write a reviewService
I was promptly written up and the service was completed while I waited. I was in and out in about an hour and a half. No dramas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, Thank you for writing this quality review! The satisfaction of our customers is of the utmost important to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
Sales
Tyson Roberts was absolutely amazing! He helped me so much! I didnt end up buying the car because I was just shopping around but I definitely will come back to Colley Ford and will recommend him to all my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Ferrer, You're absolutely correct when saying that Tyson is amazing! He's always accommodating our customers and answering any questions they may have. We thank you for this kind review and when you're ready to purchase a new vehicle, please let us know, as we'd like to help you out again! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
Friendly Staff
I was hoping to purchase the car through my small business (sole-proprietorship). However, this would have changed my interest rate, as my business had not existed long enough (1.5 years). I found the sales people to be kind,nd they made every attempt to assist me in the best financing options. The process always takes longer than I would like, but it is a major purchase. This is the second car we have purchased at Colley Ford. The last one was purchased when the dealership was on Citrus in Covina, 30 years ago. I absolutely love the Fusion. It has all the conveniences I need. No more cell phone tickets. Everything is done with a voice command. They are great people over at Colley. Attempts were made to sell me extra features, but there was no pressure. I gave up a Saturday afternoon to get a great car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, Thank you for your loyalty to Colley Ford! We couldn't be more pleased to read that you've now purchased two vehicles here and have had a positive experience both times! We'd like to congratulate you on your new Fusion and please don't hesitate to ask us, should you ever have any questions! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
2015 Ford Mustang
I want to thank Tyson Roberts for helping me find my perfect vehicle. I drove off in a 2015 Ford Mustang that I have been looking for. This guy knows so much about Fords I figured Ford was his last name!!! All seriousness, thank you Tyson and the crew at Colley for hooking me up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kaiservond, Congrats on your new Mustang! It's a timeless model and we have no doubts that you're going to enjoy driving it! Tyson is a great salesman and is very knowledgeable about every vehicle on our lot! Thank you for your feedback and we look forward to a long relationship together! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
Great service
The staff here is always amazing. They always try to go above and beyond expectations and have even went out of the way to buy my son some toys. This time was no different as they had to get our new fusion from a different dealer so that we could get the color my wife wanted. So many thanks to everyone who helped particularly CJ Colley.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeremy, We couldn't be more grateful for this outstanding review. It's a pleasure to hear that our team is always accommodating and could help get the exact Fusion you and your wife were looking for. Congrats on your new Ford and thank you for your loyalty! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
good salesperson
amanda, the salesperson, went out of her way to assist us in purchasing the car. there was no pressure selling and she was very patient with us. Mr. Dale Hopkins was easy to do business with. like amanda he tried his best to accommodate our options etc.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Daniel, Thank you for this positive review. We're pleased to hear that Amanda and Dale provided you with a quality experience while purchasing a vehicle. We hope you're enjoying your new car and please let us know if you ever have any questions. Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
Great Service
Service is always great and the people are always friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cindy, We're so happy to hear that our Service Department provides you with a quality experience. Thanks for choosing Colley Ford and we look forward to seeing you at your next service visit! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
Fast and Courteous
Service fast and courteous.Responded to appointmentquickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Irvin, It's a pleasure to hear that our service and our team was fast and courteous. It's our goal to get everybody in and out in a timely manner, especially during the holiday season. Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
Great service and convenient location
I have always found Colley Ford personal to be curtious and professional. I take my Ford products there for repair and maintenance and am never disappointed. Duane
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Duane, Thank you for this 5-star review! We're very lucky to have you as a valued customer and look forward to each time you bring your Ford products in for service. We thank you for choosing Colley Ford and hope you have a Happy Holidays! Thank You, Kimberly Feathers Customer Relations Manager k-feathers@colleyford.com (909) 592-4131 ext 247
owner/lessee
Always a great experience. The employees at Colley Ford are always so helpful and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase