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Penske Honda

(984 reviews)
Visit Penske Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (877) 261-3999 (877) 261-3999
Used (866) 762-5540 (866) 762-5540
Service (317) 348-4414 (317) 348-4414

Reviews

(984 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Penske Honda from DealerRater.

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Tom Hackett is a gentleman, patient and professional!

Tom Hackett is a gentleman, patient and professional! We arrived late and he had been there with us through the trade, even after 8:30 pm

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your experience with our team at Penske Honda. We value patience and professionalism, so it's great that these qualities were shown during your visit. Thanks for the 5-star review!

Excellent sales and service!

Excellent sales and service! We were very happy with the experience. Happy with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about Penske Honda's sales and service. We're pleased to know you're enjoying your purchase. Thank you for choosing us.

Super helpful and friendly employees that went over and

Super helpful and friendly employees that went over and above to make my first Honda purchase great !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear about your positive experience with our team at Penske Honda. We appreciate your feedback on our helpful and friendly service during your first Honda purchase.

It's the same old sales tactics.

It's the same old sales tactics. I made an appointment with Song Park for the next afternoon to see a car. I drove a 2-hour round trip to be told they sold it yesterday. Are you freaking kidding me? They could have called and saved me a trip. I even had a cashier's check in hand when I showed up. I am going to get "Mohr for My Money". There are literally 100 dealers in Indianapolis and surrounding areas and they all would love my money. Shifty little xxxxxxx could have at least called and told me. This is why there are so many jokes about lawyers and used car salesmen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the level of communication you received from our Sales Team regarding the vehicle you were interested in purchasing. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Brett Rozzi brozzi@penskeautomotive.com

Excellent service, salesmen responsive to your needs.

Excellent service, salesmen responsive to your needs. Facility is well stocked with new vehicles. Check out after purchasing they go over all requirements for safe operation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Penske Honda appreciates your positive words on our service and our thorough check-out process. We value your commendation on our well-stocked facility too. Your feedback is well-regarded, thank you!

Very good dealer ship they have very nice workers and I

Very good dealer ship they have very nice workers and I love my car I would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your experience. Do continue to enjoy your car and the good benefits of our dealership. Keep recommending Penske Honda!

I love going to Penske Honda I am always treated very

I love going to Penske Honda I am always treated very well. They do their best to help me out with whatever my needs are with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Penske Honda. We're glad to hear that you had a positive experience with us helping out on your vehicle needs. Thank you for the 5-star review!

Our salesman was very knowledgeable and getting the deal

Our salesman was very knowledgeable and getting the deal done was very quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive feedback. We're glad your purchase at Penske Honda was quick and easy due to our knowledgeable sales team. We'll pass along the praises.

Excellent attention from the seller Hebert Ramo.

Excellent attention from the seller Hebert Ramo. The process was fast, very good instructions on the delivery of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you recognizing our efforts to provide a swift and seamless vehicle delivery process at Penske Honda. We're also happy to note that our team member's guidance was found useful. Thank you for your positive feedback!

Scott Hiller and Caleb were excellent.

Scott Hiller and Caleb were excellent. Very good service and attentive to our needs. Very efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate the kind recognition of Scott Hiller and Caleb. We pride ourselves on providing great service at Penske Honda. Thank you for your patronage.