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Audi North Atlanta

(823 reviews)
Visit Audi North Atlanta
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (678) 292-5915 (678) 292-5915
Used (866) 752-9918 (866) 752-9918
Service (866) 769-4495 (866) 769-4495

Reviews

(823 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Could not help me with the issue with my car.

Could not help me with the issue with my car. Tried to sell that the issue was not covered by warranty/service agreement. Terrible service. Won?t return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Once again Roy, my dedicated service advisor, provided

Once again Roy, my dedicated service advisor, provided flawless service as we consulted both prior to my arrival and during the actual service visit to ensure that my concerns were 100% addressed while the service team fixed my car. It is always a pleasure to work with Roy because he is always laser focused on the customer experience when you bring your car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

I've had my Q5 serviced here and traded for a Q7 which is

I've had my Q5 serviced here and traded for a Q7 which is a far nicer vehicle and worth the price difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

I had the pleasure of working with Richard Yam, he is

I had the pleasure of working with Richard Yam, he is wonderful amd will work with you so that you get treated right instead of making you feel like u r dealing with another salesman just to looking to make profit off of you. I would recommend to anyone and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

“My salesman Kevin G was excellent—very informative,

“My salesman Kevin G was excellent—very informative, detailed, and easy to work with. He explained everything clearly, kept the process stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience, Maxx and Richard made sure I got

Great experience, Maxx and Richard made sure I got exactly what I wanted in terms of vehicle features and value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Not all dealerships are created equally.

Not all dealerships are created equally. First time Audi owner and this dealership has ensured this wont be my last Audi. From the GM, to my salesman, to the finance manager, and service center head technician, everyone was professional, kind, knowledgeable, with no high pressure gimmicks. They also gave me one amazing deal on a brand new SQ7!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kevin's service was terrible.

Kevin's service was terrible. I discussed the price of the car with him and he said he didn't understand what I was saying and kept asking how much I wanted to pay. This made me feel uncomfortable and disrespected. He even said to me in a provocative way, "Good luck!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We expect our team to treat every customer with respect and professionalism. I’m sorry your experience didn’t reflect that. I’d like the chance to speak with you directly and address this further. Andre Young, General Manager, (678) 618-6370

all was handled well by Robert.

all was handled well by Robert. He was thorough and professional Nice person as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic experience from start to finish.

Fantastic experience from start to finish. The staff was friendly and never pushy. Special thanks to Paula!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.