Reviews
New Mustang
Overall, I got what I wanted in the deal, so I can't complain. Rico was a likeable guy and good salesman. Kelly was also nice to work with as she is a straight shooter. Selling tip: He should've hidden his surprise better when I asked him to put something in writing because he was visually taken off his guard. Some of the tactics were pretty funny, but as I said, I knew what I was getting into. The whole "accidentally" dialing the *correct* extension, so I could hear what they were saying about my trade-in value was well-played. Good experience and I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership
This was a very good business transaction. The price was excellent and products offered along with the sale added overall value. My sales associate, Paige Wall, was especially knowledgeable about the features of my Explorer Sport. Upon delivery she helped us set up the various functions and help us understand the features. We ordered additional items from the parts department to accessorize our vehicle, they were very helpful and offered some insights into additional item to complement our selections. Paige showed us the Service Department which looked very clean and professional, the service writers were especially pleasant. I look forward to bringing my Sport back for it's service. Overall I would recommend this dealership to anyone considering a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Satisfied
I bought my 2013 Ford Edge here and I was very happy with the experience. Nikia was very helpful, friendly and knowledgable. She and the sales managers were flexible and helped me get my dream car affordably. I would recommend this dealership to my friends and/or family.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
I would like to say I was very impressed with my overall experience at Classic Ford Lincoln of Columbia. I worked with Raymond Jenkins on the purchase of my 2009 F150. He was extremely knowledgeable with the vehicle and was able to answer all of my questions. I would definitely recommend Raymond to anyone that was looking to purchase a vehicle. Again, I am very pleased with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Good salesperson always paying attention to the costumer motivated and always positive , always respectful with a smile .. We can say that we had a good experience purchasing our new vehicle thank mr rico
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great price and amazing service!!!
Purchased a new truck using USAA buying service. The dealership was amazing to work with, one of the best car buying experiences we've had. We purchased the truck while one buyer was out of state and the other was there in person. Thought that might be an issue, but they didn't blink an eye! They worked with the "in person" buyer while the "out of state" person was on the phone. Then they sent paperwork overnight for signatures. If you are in the market for a new vehicle, you have to check out this place. The "in person" buyer drove 100 miles just to buy from Classic Ford of Columbia and we'd do it again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership
I recently bought a 2014 Ford F150 from Mack Spain. Mack was a professional the whole way through. He followed through with what he said he would. He never pressured me one way or the other, just offered me what I asked for. I would highly recommend buying a vehicle from him. I have had the pleasure of working with Dean in the service department. He is very pleasant, straight-forward, and willing to help. Overall the dealership has great people working for them. As we all know, You are only as good as the people who represent you. Great Job Classic Ford of Columbia!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Other dealerships could learn from Classic.
No headaches at Classic Ford Lincoln. Nicole Rountree and Ronnie Tyler are excellent salespeople, and they made me feel right at home. Kelly O'Neill made the financial aspect a breeze. A great, hassle free car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What's Not To Love? 2014 Ford Taurus
We used to buy all Chevy vehicles. Never again. Ford treated us so well that ou want to go back in there to just say hello. NO ONE, and I mean NO One could get us out of our 2012 Impala, but Classic Ford did. I was amazed on the trade in value, very fair, Chevy low balled us and just didn't want to work with us. Love our salesman, he is wonderful and showed me everything around the store, etc. Taught me how to use features in my new car,etc. Superb Customer Service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of a 2014 Ford Escape SE
I went to Classic to see if I could make a good deal on a new Escape. John Benjamin, Jr. talked with me to determine just what I needed and found just the right model. It is a great car with what I wanted without the bells and whistles I didn't want. I would have no hesitation in recommending Classic Ford Lincoln to people looking for a car. They can be justly pround of their dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
