Reviews
Great Service - Again!
Ryan handled my oil change, Car Detailing, Wiper Blade replacement, providing me constant updates as to the status of the work. Know I am in good hands when Classic Ford has people like Ryan working.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jason, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. - the Classic Ford Lincoln of Columbia team
Great speedy service
I made a call about needing new tires because I had a flat. They got me in there by 4:45 and I was out in less than an hour. The price was great and the people were helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leland, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please come see us for any future needs! Thanks again. Best, the Classic Ford Lincoln of Columbia team
Clean and friendly
Good service technician that kept us informed on the progress of the vehicle and did not try to over sale any products
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating of our service department, Tom. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Until next time, drive safe and stay well! Take care, the Classic Ford Lincoln of Columbia team
Great Overall Experience
Everyone I dealt with was very friendly and nice. They answered all of my questions and did everything possible to keep the payment for the vehicle I puchased in the range I could afford. I am very happy that I chose Classic. I have already recommended this dealership to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving this excellent feedback, Ann. We appreciate your comments and are happy to hear we were able to meet your needs. At Classic Ford Lincoln of Columbia, we always strive to provide the utmost in quality and customer satisfaction. Thanks for your recommendations and we look forward to assisting you again down the road! - the Classic Ford Lincoln of Columbia team
Tire pressure issue and computer settings
The associates were "spot on" . Not only did they seek to assist with my problem, but they made all efforts for me to afford the remedy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your thoughts with us, Mary! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent service visit. Please let us know if there's anything else we can do for you. - the Classic Ford Lincoln of Columbia team
Great Dealership
my experience with Classic Ford has been a positive one . All the sales personal were courtious . our salesmen ronnie tyler was professional and everything went as promised , traded in mine for a beautiful ford edge red . As stated my sales / trade in transaction was handled professionally the dealership was very clean and modern offering free wi fi and plenty of coffee . looking forward to doing my maintenance in the future thanks again to ronnie tyler
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review and congratulations on your new Edge! We're glad to have Ronnie on our team and that we could provide you with a positive experience. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care, the Classic Ford Lincoln of Columbia team
I HAD NO PROBLEMS
My experience with Classic Ford has been positive so far . We traded a vehicle in for a 2015 Ford Edge lease . The sales person Ronnie Tyler was professional found the model I wanted and made it affordable . He took the time to explain the functions of the vehicle , pared the phones as well . I have no complaints at this time I look forward to working with the dealership service dept . as needed . Just a extra thanks to RONNIE TYLER
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service and Advice
Visited your quick land for oil and filter change - Your employee Ryan went beyond and above to take care of and explain what had been performed at your dealership. Very professional. Wish all Ford Dealerships operated like Classic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt Ryan and the service team went above and beyond to help out with your vehicle needs. Thank you for your business and we look forward to working with you again! - the Classic Ford Lincoln of Columbia team
Great service
Good customer service noted kind considerate sales/service man greeted with a smile good information assisted me in what I needed and what I didn't need
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Steven! I am happy to hear our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. It was a pleasure to assist you and please let us know when we can do so again! Take care, the Classic Ford Lincoln of Columbia team
Great Service
This was my 6th service and as always the team was very friendly and polite. Never have to wait long either and that's a plus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this wonderful review, Corey. We try to create a friendly and polite experience for all of our customers. We are very happy to hear that your service was completed in a prompt manner and we look forward to servicing you again! Take care, the Classic Ford Lincoln of Columbia team