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Jones Ford

(240 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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New (877) 263-4608 (877) 263-4608
Used (877) 264-8956 (877) 264-8956
Service (877) 269-1208 (877) 269-1208

Inventory

See all 223 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.
Jones Ford Shallotte—We’re Easy to Deal With. New Fords, used cars, and hometown service you trust.

Service center

Phone number (877) 269-1208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(240 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Ford from DealerRater.

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Brandy Nance was very professional and courteous.

Brandy Nance was very professional and courteous. Your slogan "Easy to deal with" is not just a slogan, it's real...

Brandy Nance was very professional and courteous.

Brandy Nance was very professional and courteous. Your slogan "Easy to deal with" is not just a slogan, it's real...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Was an excellent experience purchasing our new Ford

Was an excellent experience purchasing our new Ford Explorer from Jones Ford. Was an easy and enjoyable process.

Was an excellent experience purchasing our new Ford

Was an excellent experience purchasing our new Ford Explorer from Jones Ford. Was an easy and enjoyable process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Fast, efficient, no hassle buying process.

Fast, efficient, no hassle buying process. We were given a good deal on a new car and a very generous offer on our 13 year old trade in.

Fast, efficient, no hassle buying process.

Fast, efficient, no hassle buying process. We were given a good deal on a new car and a very generous offer on our 13 year old trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Always a good a experience at Jones Ford.

Always a good a experience at Jones Ford.Service multiple vehicles there a year and Christina is the best in the business.

Always a good a experience at Jones Ford.

Always a good a experience at Jones Ford.Service multiple vehicles there a year and Christina is the best in the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Have always been happy with the service department at

Have always been happy with the service department at Jones Ford and it is one of the reasons that I continue to purchase vehicles there.

Have always been happy with the service department at

Have always been happy with the service department at Jones Ford and it is one of the reasons that I continue to purchase vehicles there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Convenient, efficient service.

Convenient, efficient service. Able to get service appointment in a very timely manner. Service staff was courteous.

Convenient, efficient service.

Convenient, efficient service. Able to get service appointment in a very timely manner. Service staff was courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Car serviced.

Car serviced. Great job. No complaints. Been using Jones Ford for years. Have bought several vehicles from them.

Car serviced.

Car serviced. Great job. No complaints. Been using Jones Ford for years. Have bought several vehicles from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always a pleasure to take your car to Jones Ford The

Always a pleasure to take your car to Jones Ford The service writers are so welcoming, the mechanics, and the people who you pay your bill

Always a pleasure to take your car to Jones Ford The

Always a pleasure to take your car to Jones Ford The service writers are so welcoming, the mechanics, and the people who you pay your bill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Most excellent operation.

Most excellent operation. Professional, and quality control excellent! The Dealership visit is always the best.

Most excellent operation.

Most excellent operation. Professional, and quality control excellent! The Dealership visit is always the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional salesman and department, polite,

Professional salesman and department, polite, knowledgeable, open to reasonable negotiations and prompt with completion of all transactions.

Professional salesman and department, polite,

Professional salesman and department, polite, knowledgeable, open to reasonable negotiations and prompt with completion of all transactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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