Jones Ford

(249 reviews)
2410 Ocean Highway West, Shallotte, NC 28470
Visit Jones Ford
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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New (877) 263-4608 (877) 263-4608
Used (877) 264-8956 (877) 264-8956
Service (877) 269-1208 (877) 269-1208

Inventory

See all 250 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.
Jones Ford Shallotte—We’re Easy to Deal With. New Fords, used cars, and hometown service you trust.

Photos & Videos

Service center

Phone number (877) 269-1208

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed
See all service & repair info

Meet our employees

Christina Long headshot
Christina Long
Service Advisor
(94 reviews) certified badge
Jason Marshburn headshot
Jason Marshburn
Finance Manager
(66 reviews) certified badge
Jamie Morgan headshot
Jamie Morgan
Sales Consultant
(19 reviews)
James Williams headshot
James Williams
Sales Consultant
(19 reviews)
Chris Wolf headshot
Chris Wolf
Sales Consultant
(21 reviews)
Jerry Paschall headshot
Jerry Paschall
Sales Consultant
(9 reviews)
Kevin McFadden headshot
Kevin McFadden
Service Advisor
(99 reviews)
Chris Nealy headshot
Chris Nealy
Service Manager
(67 reviews)
Michael Huey headshot
Michael Huey
Sales Manager
(27 reviews)
Joey D. Smith headshot
Joey D. Smith
Parts Manager
(18 reviews)
Gene Paul Marshburn headshot
Gene Paul Marshburn
Manager
(21 reviews)
Dwane Galey headshot
Dwane Galey
Sales Consultant
(2 reviews)

Reviews

(249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Ford from DealerRater.

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AWESOME IN EVERY WAY!

December 16, 2025
By pmaples on DealerRater

Verified Customer

AWESOME IN EVERY WAY!!!! I trust Jones Ford and know that they will take care of any needs with my vehicle. They are fair and honest.

AWESOME IN EVERY WAY!

December 16, 2025
By pmaples on DealerRater

Verified Customer

AWESOME IN EVERY WAY!!!! I trust Jones Ford and know that they will take care of any needs with my vehicle. They are fair and honest.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The service was great from the front desk to the repair

December 11, 2025
By APRINCE20 on DealerRater

Verified Customer

The service was great from the front desk to the repair person and everything was done in timely fashion

The service was great from the front desk to the repair

December 11, 2025
By APRINCE20 on DealerRater

Verified Customer

The service was great from the front desk to the repair person and everything was done in timely fashion

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great great great great great great great great great

December 6, 2025
By ESUTTON3752 on DealerRater

Verified Customer

Great great great great great great great great great great great great great great grest

Great great great great great great great great great

December 6, 2025
By ESUTTON3752 on DealerRater

Verified Customer

Great great great great great great great great great great great great great great grest

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very pleased with service department.

November 25, 2025
By BGDANIEL on DealerRater

Verified Customer

Very pleased with service department. Reasonable time frame and work done as requested. Alls good.

Very pleased with service department.

November 25, 2025
By BGDANIEL on DealerRater

Verified Customer

Very pleased with service department. Reasonable time frame and work done as requested. Alls good.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Chris is a great guy.

November 21, 2025
By nancymcap48 on DealerRater

Chris is a great guy. Very easy to work with. 5 star experience,would recommend to friends

Chris is a great guy.

November 21, 2025
By nancymcap48 on DealerRater

Chris is a great guy. Very easy to work with. 5 star experience,would recommend to friends

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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On time and complete.

November 13, 2025
By rmcinturf1968 on DealerRater

Verified Customer

On time and complete. There was some confusion regarding the Ford point program, but the sales manager handled it and made it right.

On time and complete.

November 13, 2025
By rmcinturf1968 on DealerRater

Verified Customer

On time and complete. There was some confusion regarding the Ford point program, but the sales manager handled it and made it right.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They got done what I asked on the day I wanted and was

November 7, 2025
By millikens on DealerRater

Verified Customer

They got done what I asked on the day I wanted and was very professional

They got done what I asked on the day I wanted and was

November 7, 2025
By millikens on DealerRater

Verified Customer

They got done what I asked on the day I wanted and was very professional

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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No no no no no no no no no no no no no no no

November 6, 2025
By bwfranke on DealerRater

Verified Customer

No no no no no no no no no no no no no no no

No no no no no no no no no no no no no no no

November 6, 2025
By bwfranke on DealerRater

Verified Customer

No no no no no no no no no no no no no no no

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very pleasant purchasing experience.

November 3, 2025
By nmcconnell401 on DealerRater

Verified Customer

Very pleasant purchasing experience. Jamie was very helpful and professional. I am very pleased overall with the selection and ease of purchase.

Very pleasant purchasing experience.

November 3, 2025
By nmcconnell401 on DealerRater

Verified Customer

Very pleasant purchasing experience. Jamie was very helpful and professional. I am very pleased overall with the selection and ease of purchase.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Brandy Nance was very professional and courteous.

October 28, 2025
By JUDYACARUSO on DealerRater

Verified Customer

Brandy Nance was very professional and courteous. Your slogan "Easy to deal with" is not just a slogan, it's real...

Brandy Nance was very professional and courteous.

October 28, 2025
By JUDYACARUSO on DealerRater

Verified Customer

Brandy Nance was very professional and courteous. Your slogan "Easy to deal with" is not just a slogan, it's real...

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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See all 249 reviews