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Airport Marina Ford

(601 reviews)
Sales hours: 9:00am to 10:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–10:00pm 7:00am–7:00pm
Tuesday 9:00am–10:00pm 7:00am–7:00pm
Wednesday 9:00am–10:00pm 7:00am–7:00pm
Thursday 9:00am–10:00pm 7:00am–7:00pm
Friday 9:00am–10:00pm 7:00am–7:00pm
Saturday 9:00am–10:00pm 7:00am–5:00pm
Sunday 10:00am–9:00pm Closed

Reviews

(601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great

Great service with excellent communication. Took care of my battery issue and all recalls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sean, it is great to read such wonderful comments about your recent experience with us! Customer service and communication are our top priorities, so we're happy to hear that your visit reflected this! Please let us know if there is ever anything else we can do for you! Safe travels!

Anthony Lisica and my Tahoe

I had searched the internet extensively for the exact vehicle I wanted and in the wanted price range. After contacting Anthony about what is now my football mom ?limousine? he made the whole process so easy. I had secured financing myself but he checked to see if there were better offers available. Even in my follow up many weeks later he went out of the way to secure information regarding the VERY slow DMV. I love my new ride and so do my boys! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick & easy

Came by for oil change & tune up without an appointment when I had some free time in the area. Phil Garcia took care of me. He was great and had the car back & ready for me in no time. He?s my guy now. A pleasure to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jody is the Best!

Jody is always the best. Made an appointment and car was ready in two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Service

My service advisor Chris was very helpful in getting all my repair issues resolved. I appreciated the rental car he got for me when the repairs went into a second day. The facilities and courtesy shuttle are well maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve, we're pleased to hear everything was completed to your satisfaction! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

TheMuse1055@gmail.com

This dealership was the best. From the time I arrived until I left everyone was courteous, and very professional. I was especially impressed with Obdolio and his manager Leonard. I have never experienced any business, give such quality attention to their customers. I feel blessed to have met them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Depart - Sales guy failed to deliver

Frank in service was on the ball the whole time, got my part ordered and even got me a loaner while my car was worked on. Fast service and very professional. I want to add one thing, while waiting for my car I talked to Aaric about upgrading my lease to a new Explorer. I gave him my info and what I wanted. I could not hang around but he assured me he would call me with info and what it would take to get me out of my Fusion and into an Explorer. Never heard from him and its been over a week. That is not good for business. Ultimately, the service department came through amazingly, the sales/leasing guy failed miserably.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Airport Marina Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Service ok, Ford Fiesta sucks

The service itself was ok, but I was pretty displeased with the car (2011 Ford Fiesta) itself. The car was purchased from another dealer. The day after the service the check-engine light came on again, despite the $1000 repair (throttle body replacement) that was performed. I was frustrated enough with the Ford Fiesta that I traded it in for a Mazda the next day, which I'm much happier with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Neil, thank you for your review! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Warranty Repair

This was the second trip to have the same issue repaired under warranty and it took almost a week which I thought was a bit long. However, so far, the issue seems to be resolved.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ANTHONY IS GREAT

ANTHONY IS GREAT!! ALWAYS ON TOP OF HIS CUSTOMER SERVICE!! HE IS MY GO TO GUY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! Alex M, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Alex M, your comments keep us motivated and working hard for all our guests! Thank you Leonard Ferrigno