Rick Case Kia at Gwinnett Place

when I pulled in I was greeted by the biggest smile and a nice young lady named Diamond. She made me feel like more than just a number. I recommend asking for her when you come to Rick Case Kia service

my check engine light came on and I called spoke to Diamond who was able to get me in on the same day and my car wash fixed within hours. wonderful service

the new staff at rick case kia service are so kind, everyone is smiling and Diamond Brown went out of her way to make sure I was taken care of. definitely will be back

My buying experience started from Germany two weeks before I was scheduled to return to the US. I spoke with Irving Reyes several times and communicated via e-mail. My objective was to drive out of the dealership with a vehicle the day after arriving in the US. I most of all wanted a stress free buying experience. This is exactly what the Rick Case team delivered. I bought the vehicle I wanted and they worked hard to help me stay within my budget. Financing was also (if you can imagine) totally stress free and very pleasant. There was no pressure to buy extras. I highly recommend Rick Case KIA at Gwinnett Place. They deliver what they promise and you are treated as if you are treated like a VIP from the moment you enter the dealership. THANK YOU!! Vivianne Bollien

great quick service Audri was great! they got me right in was in from out of town and had no appointment unusuall to see that now days

I purchased my car from Rick Case Kia. It turns out, they did not in fact own the vehicle. They are now refusing to retrieve the title and demanding I return the car. The previous owner verbally provided the incorrect payoff amount, the dealer did not verify the amount due with the bank. Due to the negligent acts and falsified documents, it is my contract they are breaching! Apparently this is not an uncommon issue with Rick Case Kia of Duluth.

The service staff is top notch. No added pressure, Orion got us in and out with problems.

when I got there, I saw a fea cars before me, I was worried it was going to take awhile, however I was greeted by Audri who was very pleasant and and sure to get my vehicle completed within the hour she had quoted me. She even gave me an ice cold bottle of water which was welcomed on a hot day like it was. Thank you for the visit se you next time

Audri Jones was my service rep. She was attentive and very helpful in helping resolve my issues. I recommend anyone looking for a Kia dealership to service their vehicle to use Rick Case Kia and as k for Audri

Happy to recommend these folks! From Sales to Management to Finance, it was a great experience! These are Great People who do Wonderful Work. Highly Recommend them!