Reviews
Shoddy customer service
Inquired about a used Ford Ranger online. The customer service was very poor at best. I felt they weren't interested in gaining any new business. No explanation about warranties, etc. I'd probably get better customer service at a rundown used car lot.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Central Ford, #1 worst Ford Dealership
I made a car deal with Lidia Perez & Sales Manger AJ. Needless to say they sold the car, out from underneath me. I bought a $700 air fair, made transportation arrangements to ship the car. I called to change the apt time, and they responded with we sold the car earlier this morning. I called the Gen. Manager, all he could say was he couldn't get it back. No Apologies from any of them. If I hadn't called to change my appointment time, I would have flown down, rented a car, shown up at the dealership. Car would have been sold. Would you want to do Business with an outfit like this? Plenty of Ford Dealerships out their, do yourself a favor ,find another one besides this one!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great people in service
The people in service are great friendly people. They care about your concerns and try hard to help fix the problem. And also try to avoid big expenses. I have been coming here for 2 years now and I will keep going. When I go get my oil change they drop me off at theater a block away its great . my daughter like to go .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Dept. Visit
Adrian in the service department is awesome. He is very professional & also keeps you updated on your vehicle. Their entire staff is very friendly & acknowledge you upon arrival. I would definitely recommend having your vehicle serviced with Central Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
awesome!
Bobby and Mark were super nice and super friendly. They asked what was my budget and suggested cars that were with my range.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Helpful
My experience was great Julio help me out great man!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Well done
Fast efficient and streamlined except for the cashier who didn't know how to use my passport from wheels for payment. Also it would be nice to have a washed car return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic
Very helpful and detailed on the service i needed .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledgeable Dealer
My service guy was very nice and knowledgeable of my needs. Took care of me from start to finish. Courteous and respectful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service in town
Robert and Sergio were fantastic and made everything easy. I will 100% be sending anyone that is looking for a new Ford to Central Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase