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Mclaughlin Ford

(162 reviews)

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service at McLaughlin Ford

Services were great Staff were great!! Always friendly and helpful. That?s why we always come back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Great customer service

We had both vehicles serviced and bought 4 tires for our truck. Olivia was very helpful and courteous. We did not buy a vehicle at this time but have bought several from McLaughlin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Worker

Awesome place to get my car serviced. Nice people that took me in today without an Schedule appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

As always great customer service

As always Ms. Dana always provide great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Johnny, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At McLaughlin Motors Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

MS Ashworth

Wonderful people works there and the service is great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5 Stars

Service staff are the best. I had a issue and a question that evaded my research. Turns out my issue was operator error and answer was simple and provided by the service tech.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Teddy! We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Mclaughlin Ford service department

Staff is friendly, professional, and courteous. They informed me of needed repairs and explained exactly what was done for the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Charles, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

F250 superduty

Friendly and helpful salesman Harold Brogdan, stayed on top of things

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

McLaughlin Ford

Excellent Service...Very Fast & Efficient!!!........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Take care!

Best Service Ever!

Best service ever. I scheduled an appointment for the day after I called and was in and out in under 45 minutes. Savanna Rogers and her team do a fantastic job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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