Capital Buick GMC

Repair estimate over priced, inconclusive and not competitive! I don?t think the service tech. Tried to solve the problem but instead recommended pricey recommendation. I went to another shop and got the problem resolved for a fraction of the Buick repair quote

Our experience with Capital and with Theo was 10/10. Theo was so easy to work with and made the process of this first-time car buyer smooth and not stressful.

Dear Capital One Buick GMC, I am writing to express my disappointment with the recent service I received at your dealership. I had an appointment scheduled for an oil change and mentioned to Radi Rafailov that my vehicle might need new brakes. I inquired about the cost of replacing the brakes, but at no point was I informed that there would be a $140 inspection fee if I chose not to have the brakes replaced at the dealership. Faced with the choice of losing $140 for a service I neither requested nor was informed about, I reluctantly decided to have my brakes replaced. This resulted in a total charge of $662.41. I am deeply dissatisfied with the lack of communication and transparency regarding this fee. This is not the first time I have encountered issues with this dealership. However, since I purchased my vehicle from you, I have continued to return for servicing. Unfortunately, this experience has led me to reconsider my decision, and I am now seriously considering servicing my vehicle elsewhere moving forward. I hope you take this feedback seriously and address the communication gaps to improve customer service for future clients. Sincerely, Candelaria Camarena

Theo was a very nice guy to work with. He knows the vehicle and was able to answer all the questions I had. Drove from SC and it was well worth it! Outstanding Dealership and Great great hospitality. As soon as you walk in the door keep up the good work. HG

We had an awesome experience! Thank you to Theo and the entire Capital team! Wonderful experience!

Theo listened to my needs and wishes and respected that. He made sure to do whatever he could to ensure my happiness without me feeling pressured. The entire experience was a pleasure and I plan to continue working with Capital Buick in the future.

Théo was a consummate professional. His level of service was definitely above and beyond. I appreciated professional, courteous, and considerate demeanor. I never felt pressured and he made sure my experience was as simple as possible.

Blake was wonderful to work with! Everyone on their team made the process quick and painless. I will forever get my car serviced and future car purchases with Capital!

Purchasing our new truck was very easy and pleasurable from the moment we met Mike our salesman through the process with Theo and finalizing our documentation with Charles. All very pleasant. Everything was very easy and no pressure whatsoever.

Blakes approach to customer service is superior to most. We appreciated the manner in which he assisted us get into the new truck we wanted. He has a great personality and is very thorough about the entire purchase process. I would purchase from Blake again and recommend him to others in the future. We are from Florida, so will likely not need to use their service center. I'm sure it is also top notch.