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John Thornton Chevrolet

(3,501 reviews)
Visit John Thornton Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (855) 958-2988 (855) 958-2988
Used (855) 958-3133 (855) 958-3133
Service (855) 950-3089 (855) 950-3089

Reviews

(3,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Chevrolet from DealerRater.

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Purchased out of state, pleased with experience, a few...

Purchased out of state, pleased with experience, a few hiccups but overall would use dealership again. A few communication hiccups but the vehicle so far has exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ms. Gwen was so helpful throughout the process and made...

Ms. Gwen was so helpful throughout the process and made my car buying experience stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have bought several cars and trucks from Thornton. Each...

I have bought several cars and trucks from Thornton. Each time was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I don't believe they check my tire pressure and I was...

I don't believe they check my tire pressure and I was supposed to get that service also

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My first time there, I enjoyed my experience, they...

My first time there, I enjoyed my experience, they explained more than once what was being done and kept me involved! The wait wasn’t as long as I prepped for, always great!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good overall experience sales lady was thorough and...

Good overall experience sales lady was thorough and handled all questions and the entire deal with concern and care. Thanks,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The team was very helpful and pleasant to deal with....

The team was very helpful and pleasant to deal with. Adrianna was the person I dealt with and she made the process an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was greeted the moment I walked in. Derrick quickly...

I was greeted the moment I walked in. Derrick quickly grabbed the keys and found the vehicle I was interested in. Test drive was great. I was able to negotiate my trade in and get some amazing deals on a new vehicle. Only downside was financing was a little higher APR than I was originally told but not a deal breaker. They answered all my questions, Dino worked the numbers and re-worked the numbers and kept checking and making sure I was getting all the deals I was eligible for. I appreciated that. I would definitely recommend them to someone who's looking for a new or even new-to-them vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

. This is my first experience and I was please with the...

. This is my first experience and I was please with the work done on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership was great to work with, I scheduled my...

This dealership was great to work with, I scheduled my appointment over the phone and they took me in on time. Service was great. Only complaint that I have, is I have received multiple emails wanting me to rate them and this is extremely annoying. Please remove me from future email lists.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.