Reviews
Giving thanks to the staff, they assisted with
Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.
Giving thanks to the staff, they assisted with
Giving thanks to the staff, they assisted with identifying the issues and gave alternatives for financing payment. Do to circumstances out of their control wish repair cost was more reasonable...overall pleased with service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mike, for your wonderful review! We appreciate your kind words about our staff and are glad to hear they were able to assist you with identifying issues and financing options. We understand repair costs can be a concern, and we strive to offer the best service possible. Thank you for choosing John Miles Chevrolet Buick GMC, and we look forward to seeing you again! Sincerely, The John Miles Chevrolet Buick GMC Team
Great customer support and service; sales team are
Great customer support and service; sales team are professional and knowledgeable about the vehicle , features, warranty and financing; very comfortable and happy with the vehicle purchase.
Great customer support and service; sales team are
Great customer support and service; sales team are professional and knowledgeable about the vehicle , features, warranty and financing; very comfortable and happy with the vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Joerle! We're thrilled to hear that you had a great experience with our customer support and that our sales team at John Miles Chevrolet Buick GMC provided you with the knowledge you needed about your vehicle, features, warranty, and financing. It's always our goal to ensure our customers feel comfortable and happy with their purchase. We appreciate your feedback and look forward to seeing you again! Sincerely, The John Miles Chevrolet Buick GMC Team
I appreciate that someone reached out to me via email to
I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.
I appreciate that someone reached out to me via email to
I appreciate that someone reached out to me via email to see how they could further assist me in addition to checking what my current status is on my car buying journey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Lakesha! We at John Miles Chevrolet Buick GMC are committed to providing excellent support throughout your car buying journey. It’s great to hear that you felt assisted. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to helping you again! Sincerely, The John Miles Chevrolet Buick GMC Team
Started off with great communication with J.
Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !
Started off with great communication with J.
Started off with great communication with J. D. Shorter and was able to work a deal. Afterwards Al Curry the finance manager canceled my warranty and stated that I would have to return the vehicle for repairs and that no loner would be provided. After several conversations and a follow email from my attorney did he reinstate the warranty. My truck was then repaired at the repair shop of my choice. I would be very cautious dealing with this dealer….the sales staff was top !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
Worked with JD Shorter he was excellent.
Worked with JD Shorter he was excellent. He was patient professional and got me exactly what I wanted. He is the Bionic Man for real in the Car Sales Industry. GO SEE HIM!!!!
Worked with JD Shorter he was excellent.
Worked with JD Shorter he was excellent. He was patient professional and got me exactly what I wanted. He is the Bionic Man for real in the Car Sales Industry. GO SEE HIM!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Traci! We appreciate your kind words and are thrilled to hear about your positive experience with JD at John Miles Chevrolet Buick GMC. It's wonderful to know he provided exceptional service and helped you find exactly what you wanted. We hope to see you again soon! Sincerely, The John Miles Chevrolet Buick GMC Team
My salesman, Dexter Arnold, was very nice and helpful.
My salesman, Dexter Arnold, was very nice and helpful. It was a pleasure dealing with him. He seems to genuinely care rather than just trying to make a sale. The finance guy was pretty cool, too.
My salesman, Dexter Arnold, was very nice and helpful.
My salesman, Dexter Arnold, was very nice and helpful. It was a pleasure dealing with him. He seems to genuinely care rather than just trying to make a sale. The finance guy was pretty cool, too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Michael, for your fantastic review! We’re thrilled to hear that you had a great experience with Dexter and our finance team at John Miles Chevrolet Buick GMC. Our goal is to provide genuine care and support throughout the buying process, and it’s wonderful to see that reflected in your experience. We hope to assist you again in the future! Sincerely, The John Miles Chevrolet Buick GMC Team
Was first in line for service on Saturday morning
Was first in line for service on Saturday morning 11/9/24. This took just over 2 hours, which I thought was a bit longer than it should take for a full synthetic oil change, balance and rotate four tires, but no big deal. I was promptly greeted and squared away in the customer waiting area, where I enjoyed some fresh, hot coffee and a breakfast bar. The advisor and cashier were extremely friendly, courteous and professional. My service was performed correctly, and my car was returned better than I brought it in, and free of any dirt, greasy steering wheel or debris from the tech who drive the vehicle. My first experience was very positive, and I'll definitely be returning for our maintenance needs on our two vehicles.
Was first in line for service on Saturday morning
Was first in line for service on Saturday morning 11/9/24. This took just over 2 hours, which I thought was a bit longer than it should take for a full synthetic oil change, balance and rotate four tires, but no big deal. I was promptly greeted and squared away in the customer waiting area, where I enjoyed some fresh, hot coffee and a breakfast bar. The advisor and cashier were extremely friendly, courteous and professional. My service was performed correctly, and my car was returned better than I brought it in, and free of any dirt, greasy steering wheel or debris from the tech who drive the vehicle. My first experience was very positive, and I'll definitely be returning for our maintenance needs on our two vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We’re glad to hear that you enjoyed your time in our waiting area with coffee and a breakfast bar. It’s great to know that our team provided you with friendly and professional service. We appreciate your feedback about the service time and will take it into consideration. We look forward to seeing you again at John Miles Chevrolet Buick GMC for your maintenance needs on your vehicles! Sincerely, The John Miles Chevrolet Buick GMC Team
I had a great experience Staff was very knowledgeable
I had a great experience Staff was very knowledgeable and professional. Buying a car can be a very stressful situation. Customer service was wonderful. Thank you John Miles
I had a great experience Staff was very knowledgeable
I had a great experience Staff was very knowledgeable and professional. Buying a car can be a very stressful situation. Customer service was wonderful. Thank you John Miles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Deborah! We're thrilled to hear you had a great experience at John Miles Chevrolet Buick GMC. Our team takes pride in providing knowledgeable and professional service, and it's wonderful to know that we helped make your car-buying journey enjoyable. We appreciate your kind words and hope to see you again soon! Sincerely, The John Miles Chevrolet Buick GMC Team
After having a tramatic experience at another chevrolet
After having a tramatic experience at another chevrolet dealer God led me to this wonderful dealership. Thanks to Mr Greg Webster for taking a chance on us, thanks to Mr Warren Peek for your awesome customer service and taking care of us, thank you to Mr JD for your help in setting up our onstar, and thank you Mr Curry for your help in finance, these guys were awesome, if you are looking to buy a car even if you are having some challenges do yourself a favor and check out John Miles you will not be sorry.
After having a tramatic experience at another chevrolet
After having a tramatic experience at another chevrolet dealer God led me to this wonderful dealership. Thanks to Mr Greg Webster for taking a chance on us, thanks to Mr Warren Peek for your awesome customer service and taking care of us, thank you to Mr JD for your help in setting up our onstar, and thank you Mr Curry for your help in finance, these guys were awesome, if you are looking to buy a car even if you are having some challenges do yourself a favor and check out John Miles you will not be sorry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience at John Miles Chevrolet Buick GMC after your previous challenges. It's wonderful to know that Greg, Warren, JD, and Curry were able to assist you and provide the excellent service we strive for. We truly appreciate your recommendation and hope to see you again in the future! Enjoy your new vehicle! Sincerely, The John Miles Chevrolet Buick GMC Team
After being traumatized by another chevrolet dealership,
After being traumatized by another chevrolet dealership, God led us to this wonderful group of people, Thank you Greg Webster for taking a chance on us thank you Warren Peek for your awesome customer service, thank you Mr. JD for all your help, this dealership was awesome and the customer service was A1, if you are looking for a vehicle I totally recommend this dealership ask for Greg or Warren you won't be sorry. Even if you are having some challenges, the compassion from this entire staff is phenomenal and uplifting. Keep up the good work guys and again THANK YOU FOR TAKING A CHANCE ON US, YOU WILL NOT BE SORRY.
After being traumatized by another chevrolet dealership,
After being traumatized by another chevrolet dealership, God led us to this wonderful group of people, Thank you Greg Webster for taking a chance on us thank you Warren Peek for your awesome customer service, thank you Mr. JD for all your help, this dealership was awesome and the customer service was A1, if you are looking for a vehicle I totally recommend this dealership ask for Greg or Warren you won't be sorry. Even if you are having some challenges, the compassion from this entire staff is phenomenal and uplifting. Keep up the good work guys and again THANK YOU FOR TAKING A CHANCE ON US, YOU WILL NOT BE SORRY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car