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Buster Miles Chevrolet

(126 reviews)

Reviews

(126 reviews)

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2015 Tahoe Correction of Review

This app would not previously accept my overall rating of five stars, so trying again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 Colorado

I had a wonderful buying experience with Buster Miles Chevyrolet and would recommend them to anyone looking for a new car. All the staff was courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mr. Lanier, I am happy you had a wonderful buying experience with us and we hope you are enjoying your new truck! If we can do anything for you in the future, feel free to reach out. We are happy to help in anyway that we can. Thanks again! Tom Sarrell 256-403-0700

Buyer from Florida

Buster Miles had just the car I was looking for at a very good price. I live in Florida and I communicated with Marcus Tillman and quickly became comfortable dealing with him and this dealership. They answered all my questions and I soon knew that this was the car for me. I flew into Atlanta and they picked me up. Needless to say in about 2 hours I had the car and was heading home to Florida. Buster Miles is a very friendly and honest dealership. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi JimFL, Thank you so much for taking the time to write a review. We greatly appreciate you making the trip up from Florida and happy that you had a positive experience with us! If there is anything we can do for you in the future, please let us know. Thank you! Tom Sarrell 256-403-0700 tsarrell@bustermiles.com

New car

Great experience and happy with our decision. Micky is a great salesman and a gentleman to boot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Harold, Thank you so much for taking the time to post a review! I am happy you had a great experience with us. Mickey wanted me to tell you hello and that if you need anything in the future, feel free to reach out. Have a great day! Tom Internet Manager 256-403-0700

Awesome family dealership!

I can not give this team enough high marks! Starting with Tom. Tom was great to work with me over the phone and get me a great offer on my trade. When I traveled to test drive the 2013 GMC Yukon XL Tom informed me that he would not be there that day but he had me set up with Haley. When I arrived at the dealership I was grated with warm smiles and wonderful people. I felt like I had been dealing with them my entire life. Haley was awesome. The car was clean, full tank of gas and up front ready to drive. During the test drive Haley was telling me all about the vehicle, while learning about my family. She knew her product! Karen was great taking me through the paper work and then I finished up with Haley explaining my warranties and what maintenance had been performed on the vehicle. Haley also provided me with copies of the services they performed. Haley then took the time to help me set up my OnStar account, blue tooth paring of my phone and answered the rest of my questions. Today not only did I buy my new car but I found my new family dealership at Buster Miles Chevrolet! Yes, they are 3 1/2 hours from my home but, it was well worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Family Man! Thank you so much for making the road trip to us. We greatly appreciate your business. Haley and I both say hello and we hope you are enjoying your new Yukon XL! If there is anything we can do for you in the future just let us know. We are happy to help in anyway that we can! Thanks again! Tom 256-403-0700 BD Manager

Excellent service

After the headache of dealing with another car lot on my last purchase I was pleased to find a friendly rep that wasn't pushy and was very easy to work with. The whole buying process was easy and I would highly recommend Buster Miles to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tony, Thank you so much for choosing us for your vehicle purchase! If there is anything we can do for you in the future just let us know. We are happy to help in anyway that we can! Thanks again!! Tom 256-403-0700

Bar none the best dealer in East Alabama

I recently bought a new truck from them, and am completely floored by Buster Miles. I've dealt with sales in the past that made me leave the dealership unhappy so many times. Marcus was great, attentive and made the car buying experience one of the best I've ever had. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi SusanD, Thank you so much for letting us earn your business on your new truck! If there is anything we can do for you in the future, just let us know. We are happy to help you in anyway that we can! Thank you! Tom Sarrell 256-403-0700

great customer service

I have not used the repair service yet ----Steve Perry took me right to the car I wanted----they were very nice ----very relaxed atmosphere----thank you Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Very Pleased Customer, Thank you so much for the kind review! Steve wanted me to tell you hello and that he hopes you are enjoying your new car! If there is anything we can do for you in the future, just let us know. We are happy to help! Have a great day! Tom 256-403-0700 Buster Miles Chevrolet

second purchase

Purchased two cars (2012 & 2015) from them in the last couple years. Low pressure is a highlight for some dealers this is a no pressure dealer. They seem to understand that fair pricing and good service sells cars. I'll be back and will recommend to others as I have been doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi P. Smith, Thank you so much for the kind review and your continued business with us! We do strive in keeping it a low pressure and friendly atmosphere here at Buster Miles. If there is anything we can do for you in the future, just let us know!! Thank you, Tom 256-403-0700 Buster Miles Chevrolet

Excellent

Just bought a 2007 Audi A8 L 4.2 Quattro. Haley Gregg provided excellent customer service. The entire process was easy. This is family friendly dealership that i would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James! Thank you so much for the positive review and we hope you are enjoying your Audi A8! Please reach out to us if we can do anything for you in the future! Have a great day! Tom 256-403-0700 Buster Miles Chevrolet