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Mike Bell Chevrolet

(351 reviews)
Visit Mike Bell Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

About our dealership

Family owned & operated since 2001 we strive to make sure all of our customers feel like part of our family. With our recently remodeled facility you will enjoy an open clean and brightly lit showroom. Our service guests take advantage of a spacious "living room" style waiting area with flat screen TV Free WiFi fresh coffee and cold beverages. Also the kids have their own area to explore. You will love our state of the art facility but more importantly you will love our people. Visit Mike Bell Chevrolet today for the Best Price Guaranteed, Lifetime Warranty, and Award Winning Customer Service!
We are Georgia's fastest growing Chevy dealer for a reason!

Service center

Phone number (770) 268-3181

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Bell Chevrolet from DealerRater.

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As always, the service was outstanding.

As always, the service was outstanding. The repair of my tie was done quickly and at a reasonable price. The staff is friendly and very accommodating.

As always, the service was outstanding.

As always, the service was outstanding. The repair of my tie was done quickly and at a reasonable price. The staff is friendly and very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Catherine! We're thrilled to hear that you received outstanding service at Mike Bell Chevrolet. We're glad your tie repair was completed quickly and at a reasonable price. Our friendly staff is always here to help, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Mike Bell Chevrolet Team

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Horrible experience.

Horrible experience. The sales manager (Zack) and the salesman (Ryan) wrote up a deal for a Certified vehicle that I accepted via text and verbally. Called the dealer to do a deposit since I do not leave nearby. They then stated that they had additional interest in the truck and were not ready to follow through. They said they wanted to hold the truck through the weekend to see if someone else would purchase rather than honoring the deal, on paper, that they offered me. Highly recommend searching elsewhere rather than dealing with untrustworthy individuals like these.

Horrible experience.

Horrible experience. The sales manager (Zack) and the salesman (Ryan) wrote up a deal for a Certified vehicle that I accepted via text and verbally. Called the dealer to do a deposit since I do not leave nearby. They then stated that they had additional interest in the truck and were not ready to follow through. They said they wanted to hold the truck through the weekend to see if someone else would purchase rather than honoring the deal, on paper, that they offered me. Highly recommend searching elsewhere rather than dealing with untrustworthy individuals like these.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience. We understand how frustrating it can be when a deal is not honored as expected. We appreciate your feedback and take such matters seriously. Your insights are valuable, and we strive to meet the expectations of all our clients. Sincerely, The Mike Bell Chevrolet Team

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More bad reviews to come daily until someone reaches out

More bad reviews to come daily until someone reaches out to try rectify the bad situation they created for myself. Need some answers.

More bad reviews to come daily until someone reaches out

More bad reviews to come daily until someone reaches out to try rectify the bad situation they created for myself. Need some answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Horrible!

Horrible!!! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they changed out the blown engine and threw it back together just to make it work. Caused by air conditioning to stop working and would not fix it unless I was willing to pay their cost for replacing the compressor that was working when I gave it to them. Gave me no written warranty information on the "new" engine that is actually just a "remanufactured" engine they tell you is new. I bought this truck brand new from them (not "remanufactured") with only 11 miles on it with working air conditioning. They said it would take 4-5 days to change the engine. It took them 5 weeks and a day to return my thrown together truck back to me (after several phone calls and dropping by to inquire about when I would get it back). Parts have been put back incorrectly installed, my hood is out of alignment, the a/c blows only hot air, the cooling fans don't work at all.... My engine warranty is only "word of mouth" (not in writing) for supposed 3 yr/36,000 miles. Never again! I would give them a -5.

Horrible!

Horrible!!! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they changed out the blown engine and threw it back together just to make it work. Caused by air conditioning to stop working and would not fix it unless I was willing to pay their cost for replacing the compressor that was working when I gave it to them. Gave me no written warranty information on the "new" engine that is actually just a "remanufactured" engine they tell you is new. I bought this truck brand new from them (not "remanufactured") with only 11 miles on it with working air conditioning. They said it would take 4-5 days to change the engine. It took them 5 weeks and a day to return my thrown together truck back to me (after several phone calls and dropping by to inquire about when I would get it back). Parts have been put back incorrectly installed, my hood is out of alignment, the a/c blows only hot air, the cooling fans don't work at all.... My engine warranty is only "word of mouth" (not in writing) for supposed 3 yr/36,000 miles. Never again! I would give them a -5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I am a little disappointed because I clicked to get a KBB

I am a little disappointed because I clicked to get a KBB quote straight from this dealer's website. The BB value was around $4500-$6500. However, when I got there I was only offered about $3,000. I did not even receive enough to pay my car loan off. But, they promised that was all I could get out of my used car as no dealer could sell it with over 130,000 miles. Now they have my car for sale on their lot for around $8,500 and I am a little taken aback by this. I am left feeling taken advantage of and I don't think I will ever go back here.

I am a little disappointed because I clicked to get a KBB

I am a little disappointed because I clicked to get a KBB quote straight from this dealer's website. The BB value was around $4500-$6500. However, when I got there I was only offered about $3,000. I did not even receive enough to pay my car loan off. But, they promised that was all I could get out of my used car as no dealer could sell it with over 130,000 miles. Now they have my car for sale on their lot for around $8,500 and I am a little taken aback by this. I am left feeling taken advantage of and I don't think I will ever go back here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I was very satisfied with the service that I received.

I was very satisfied with the service that I received. I would highly recommend them.

I was very satisfied with the service that I received.

I was very satisfied with the service that I received. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchased a new Tahoe online from Virginia.

Purchased a new Tahoe online from Virginia. Marty Griffin and Ryan Larkin were very helpful, nice and straight forward about the deal - no small print, no surprises. When I picked up the vehicle, Jason Guzick made sure everything was ready and that my experience was 100% satisfactory. Great experience, great deal and great truck - very happy. Thank you very much Mike Bell Team!

Purchased a new Tahoe online from Virginia.

Purchased a new Tahoe online from Virginia. Marty Griffin and Ryan Larkin were very helpful, nice and straight forward about the deal - no small print, no surprises. When I picked up the vehicle, Jason Guzick made sure everything was ready and that my experience was 100% satisfactory. Great experience, great deal and great truck - very happy. Thank you very much Mike Bell Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team

Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team were top notch. Buying a car online from another state is not always easy. These guys were in constant communication (text, phone, email) and we made this deal with no problems. Car delivered early with temp tags ready to go.

Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team

Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team were top notch. Buying a car online from another state is not always easy. These guys were in constant communication (text, phone, email) and we made this deal with no problems. Car delivered early with temp tags ready to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very easy deal Good pricing and got a fair trade on my

Very easy deal Good pricing and got a fair trade on my trade in. Really like the new truck

Very easy deal Good pricing and got a fair trade on my

Very easy deal Good pricing and got a fair trade on my trade in. Really like the new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Steven was very helpful, and answered all of the

Steven was very helpful, and answered all of the questions we had.I would recommend Mike Bell Chevrolet.

Steven was very helpful, and answered all of the

Steven was very helpful, and answered all of the questions we had.I would recommend Mike Bell Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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