Reviews
As always, the service was outstanding.
As always, the service was outstanding. The repair of my tie was done quickly and at a reasonable price. The staff is friendly and very accommodating.
As always, the service was outstanding.
As always, the service was outstanding. The repair of my tie was done quickly and at a reasonable price. The staff is friendly and very accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Catherine! We're thrilled to hear that you received outstanding service at Mike Bell Chevrolet. We're glad your tie repair was completed quickly and at a reasonable price. Our friendly staff is always here to help, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Mike Bell Chevrolet Team
Horrible experience.
Horrible experience. The sales manager (Zack) and the salesman (Ryan) wrote up a deal for a Certified vehicle that I accepted via text and verbally. Called the dealer to do a deposit since I do not leave nearby. They then stated that they had additional interest in the truck and were not ready to follow through. They said they wanted to hold the truck through the weekend to see if someone else would purchase rather than honoring the deal, on paper, that they offered me. Highly recommend searching elsewhere rather than dealing with untrustworthy individuals like these.
Horrible experience.
Horrible experience. The sales manager (Zack) and the salesman (Ryan) wrote up a deal for a Certified vehicle that I accepted via text and verbally. Called the dealer to do a deposit since I do not leave nearby. They then stated that they had additional interest in the truck and were not ready to follow through. They said they wanted to hold the truck through the weekend to see if someone else would purchase rather than honoring the deal, on paper, that they offered me. Highly recommend searching elsewhere rather than dealing with untrustworthy individuals like these.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience. We understand how frustrating it can be when a deal is not honored as expected. We appreciate your feedback and take such matters seriously. Your insights are valuable, and we strive to meet the expectations of all our clients. Sincerely, The Mike Bell Chevrolet Team
More bad reviews to come daily until someone reaches out
More bad reviews to come daily until someone reaches out to try rectify the bad situation they created for myself. Need some answers.
More bad reviews to come daily until someone reaches out
More bad reviews to come daily until someone reaches out to try rectify the bad situation they created for myself. Need some answers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Horrible!
Horrible!!! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they changed out the blown engine and threw it back together just to make it work. Caused by air conditioning to stop working and would not fix it unless I was willing to pay their cost for replacing the compressor that was working when I gave it to them. Gave me no written warranty information on the "new" engine that is actually just a "remanufactured" engine they tell you is new. I bought this truck brand new from them (not "remanufactured") with only 11 miles on it with working air conditioning. They said it would take 4-5 days to change the engine. It took them 5 weeks and a day to return my thrown together truck back to me (after several phone calls and dropping by to inquire about when I would get it back). Parts have been put back incorrectly installed, my hood is out of alignment, the a/c blows only hot air, the cooling fans don't work at all.... My engine warranty is only "word of mouth" (not in writing) for supposed 3 yr/36,000 miles. Never again! I would give them a -5.
Horrible!
Horrible!!! This place avoids you and continually lies to you. Unless you get it in writing you can't believe anything they say. Tore up my truck when they changed out the blown engine and threw it back together just to make it work. Caused by air conditioning to stop working and would not fix it unless I was willing to pay their cost for replacing the compressor that was working when I gave it to them. Gave me no written warranty information on the "new" engine that is actually just a "remanufactured" engine they tell you is new. I bought this truck brand new from them (not "remanufactured") with only 11 miles on it with working air conditioning. They said it would take 4-5 days to change the engine. It took them 5 weeks and a day to return my thrown together truck back to me (after several phone calls and dropping by to inquire about when I would get it back). Parts have been put back incorrectly installed, my hood is out of alignment, the a/c blows only hot air, the cooling fans don't work at all.... My engine warranty is only "word of mouth" (not in writing) for supposed 3 yr/36,000 miles. Never again! I would give them a -5.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am a little disappointed because I clicked to get a KBB
I am a little disappointed because I clicked to get a KBB quote straight from this dealer's website. The BB value was around $4500-$6500. However, when I got there I was only offered about $3,000. I did not even receive enough to pay my car loan off. But, they promised that was all I could get out of my used car as no dealer could sell it with over 130,000 miles. Now they have my car for sale on their lot for around $8,500 and I am a little taken aback by this. I am left feeling taken advantage of and I don't think I will ever go back here.
I am a little disappointed because I clicked to get a KBB
I am a little disappointed because I clicked to get a KBB quote straight from this dealer's website. The BB value was around $4500-$6500. However, when I got there I was only offered about $3,000. I did not even receive enough to pay my car loan off. But, they promised that was all I could get out of my used car as no dealer could sell it with over 130,000 miles. Now they have my car for sale on their lot for around $8,500 and I am a little taken aback by this. I am left feeling taken advantage of and I don't think I will ever go back here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I was very satisfied with the service that I received.
I was very satisfied with the service that I received. I would highly recommend them.
I was very satisfied with the service that I received.
I was very satisfied with the service that I received. I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a new Tahoe online from Virginia.
Purchased a new Tahoe online from Virginia. Marty Griffin and Ryan Larkin were very helpful, nice and straight forward about the deal - no small print, no surprises. When I picked up the vehicle, Jason Guzick made sure everything was ready and that my experience was 100% satisfactory. Great experience, great deal and great truck - very happy. Thank you very much Mike Bell Team!
Purchased a new Tahoe online from Virginia.
Purchased a new Tahoe online from Virginia. Marty Griffin and Ryan Larkin were very helpful, nice and straight forward about the deal - no small print, no surprises. When I picked up the vehicle, Jason Guzick made sure everything was ready and that my experience was 100% satisfactory. Great experience, great deal and great truck - very happy. Thank you very much Mike Bell Team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team
Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team were top notch. Buying a car online from another state is not always easy. These guys were in constant communication (text, phone, email) and we made this deal with no problems. Car delivered early with temp tags ready to go.
Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team
Josh, Ryan, Lyman and the entire Mike Bell Chevrolet team were top notch. Buying a car online from another state is not always easy. These guys were in constant communication (text, phone, email) and we made this deal with no problems. Car delivered early with temp tags ready to go.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy deal Good pricing and got a fair trade on my
Very easy deal Good pricing and got a fair trade on my trade in. Really like the new truck
Very easy deal Good pricing and got a fair trade on my
Very easy deal Good pricing and got a fair trade on my trade in. Really like the new truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steven was very helpful, and answered all of the
Steven was very helpful, and answered all of the questions we had.I would recommend Mike Bell Chevrolet.
Steven was very helpful, and answered all of the
Steven was very helpful, and answered all of the questions we had.I would recommend Mike Bell Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car