Reviews
Great and rapid service from an established and respected
Great and rapid service from an established and respected dealer. Very little wait time involved
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Zearl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My vehicles issue is still not resolved after three weeks
My vehicles issue is still not resolved after three weeks at the dealership. Went to pick it up once and the check engine light was still on. After leaving the dealership today, check engine light came back on
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for the inconvenience. We're looking into this today and will follow up with an update as soon as possible. Michael Wims | General Manager mwims@Group1Auto.com
Staff was friendly and responsive to my requests.
Staff was friendly and responsive to my requests. Lamin, my salesman, was a pleasure to work with. Luis, in finance, was straightforward and helpful. Would do business here again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Stephen! We're thrilled to hear about your positive experience at Gene Messer Chevrolet. It's great to know that Lamin and Luis provided you with friendly and responsive service. We look forward to assisting you again in the future! Sincerely, The Gene Messer Chevrolet Team
Very friendly and helpful staff.
Very friendly and helpful staff. Also very good prices. Also a lot of inventory to choose from. Highly recommend to family and friends. It was fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Michael! We’re thrilled to hear that you found our staff at Gene Messer Chevrolet to be friendly and helpful, and that you appreciated our competitive prices and inventory selection. Your recommendation to family and friends means a lot to us! We look forward to assisting you again in the future. Safe travels! Sincerely, The Gene Messer Chevrolet Team
Excellent service, friendly, and attentive.
Excellent service, friendly, and attentive. Recommend to my friends and family. Love the play by play on what is being done to your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means a great deal to us, and we're delighted to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!
We were treated with promptness and friendly at time of
We were treated with promptness and friendly at time of our arrival to appointment. They let us know as soon as the vehicle was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Esperanza! We’re thrilled to hear that you experienced prompt and friendly service during your appointment at Gene Messer Chevrolet. Our team strives to keep our customers informed, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, The Gene Messer Chevrolet Team
I had an outstanding experience at this Chevrolet
I had an outstanding experience at this Chevrolet dealership. My truck had a problem that several other mechanics couldn?t figure out, but they diagnosed it and fixed it perfectly. On top of that, they went above and beyond by taking care of a recall issue and fixing a headlight that had been burned out for years ? free of charge. I?m extremely happy with their service and truly appreciate their professionalism and honesty. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Johnny! We're thrilled to hear about your outstanding experience at Gene Messer Chevrolet. It’s fantastic that our team could diagnose the problem with your truck and address the recall and headlight issue at no cost. Your appreciation for our professionalism and honesty means a lot to us. We look forward to assisting you again in the future and thank you for recommending us! Sincerely, The Gene Messer Chevrolet Team
I feel so safe at this dealership!
I feel so safe at this dealership! They always take great care of me, get me the best price, and they even go the extra mile to make sure my needs are met and everything is taken care of correctly! Their work is always done correctly the first time. They are always patient and answer all of my questions. As a widow who doesn’t know much about cars, I completely trust Gene Messer Chevrolet. They have earned it! Thank you so much Gene Messer for taking such great care of me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Judy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership was great and the employees were even
The dealership was great and the employees were even better. Landry was super helpful and the experience of buying a car fun. Luis in finance was very nice and made us feel comfortable in a situation that was stressful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great experience purchasing our 2026 Chevy Tahoe.
Great experience purchasing our 2026 Chevy Tahoe. John G. was knowledgeable and patient with us through the process. I would definitely return to purchase another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review, Randall! We’re thrilled to hear that you had a great experience purchasing your 2026 Chevy Tahoe at Gene Messer Chevrolet. It's fantastic to know that John was able to assist you with his knowledge and patience. We look forward to welcoming you back for your next vehicle purchase! Sincerely, The Gene Messer Chevrolet Team