Reviews
Tess was awesome to work with!
Tess was awesome to work with! The Defender we ordered came in on time and as expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Birmingham!
Thank you!
We ordered a 2023 Defender with the help of Steven Kennedy in December. He was very knowledgeable about the option we chose and the process was very pleasant. The delivery was promised on June 23, 2023. Steven called on the 23 and said our Defender 90 was in. He did a great job on the in-service and the paperwork process was great. Love the car. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The staff was very kind and professional.
The staff was very kind and professional. I was happy with my experience. I would definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Just bought my second Land Rover from them, love these
Just bought my second Land Rover from them, love these guys and Lilly! The showroom is beautiful and I love getting snacks and Perrier when I'm there. I was in for scheduled maintenance and talked to Lilly about trading and she was so helpful. Found just the right salesman, Jason, from England and guess what? I taught in the UK for several years so we had a lot in common, such as our Love for Land Rovers. Everyone one was so nice and before I knew it, I was driving home in my dream Discovery Sport! CHEERS!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!
Great customer service Stephen Kennedy was very helpful
Great customer service Stephen Kennedy was very helpful in showing me features in my car and how everything operated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to read such a great review! If you have any further questions, please give us a call. We're always happy to help!
Buying a new car
Very professional and courteous. One of the best experience for buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Victor Cameron, thank you so much for your positive comments about Land Rover Birmingham! We hope to see you soon!
The vehicle is an awesome product but the people are
The vehicle is an awesome product but the people are outstandingly greater…what a great team at Land Rover B’ham!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Buying used car
Very pleasant experience! Jason was very helpful as well as the rest of the staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth Davis, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Great buying experience
Great experience! I was in & out in an hour. Great product as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Douglas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Birmingham. We hope to see you soon!
2008 Ford Mustang Shelby GT convertible
Long distance negotiation and purchase. Gave deposit and completed sale a week later. I flew in and picked up the car and drove it home. Jason was a great communicator and kept me in the loop all the way. Car was as advertised and ready to be driven away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marvin K, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!