Reviews
Service Department
Land Rover Birmingham will haggle you over warranty work.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, we are sorry to hear about this experience with us. We always strive to provide fair pricing, and it sounds like we dropped the ball in that respect. This is not the standard we strive for. Please reach out to our Service Director, Dan Germond at (205) 397-0622 so that we may resolve this issue. -Your Jaguar Land Rover Birmingham Team
Buying Experience
...............Room for improvement......................
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, thank you for your feedback. We are always happy to hear how we can improve. We will let the team know that you were satisfied with your service. Have a wonderful day!
Tom Williams Land Rover Dealer
I had a key replacement completed for my Range Rover Sport
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob, thank you for the 5-star review. We are always happy to hear about your experience with us. We are also happy to hear that we could be of assistance to you. Never hesitate to reach out to us if you ever need anything. Have a wonderful day!
Customer service
I ordered 2017 Lwb Range Rover . There has been issues with the car but Land Rover of Birmingham has been most helpful. Even driving 1 1/2 hrs to pick up my car for service. Customer service is phenomenal. Quick, pleasant and all reps very professional. I wish I loved the car as much as the service I experienced!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Josie, thank you for the 5-star review. We are always happy to hear about your experience with us. We will make sure to let the service team know that you had an excellent service visit. Have a wonderful day!
Billy
Daniel, Floyd, Barrett and all the crew are awesome...easy to deal with and customer oriented. Great folks, great rivers, great everything....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Billy, thank you for the 5-star review. We are always glad to hear about your experience with us. We will make sure to let Daniel, Floyd, and Barrett know that you were satisfied with your service. Have a wonderful day!
LandRover Birmingham
They have always bent over backwards to help with any issues we have -- even taking a call at the close of day one day and getting us in "right away." In addition, they have always provided a courtesy car allowing me to go about my day even when my car is in for service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this excellent review, Jenny! It was a pleasure to work with you. -Your Land Rover Birmingham
LandRover RangeRover
Very nice service advisor men, always polite and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this nice review! -Your Land Rover Birmingham Team
Land Rover of Birmingham
Great service and will definitely be back! They go above and beyond and do an excellent job!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for this excellent review, Amy! -Your Jaguar Birmingham Team
Xxxxx
Great service courteous advisor. Will return for service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much, Pat! We can't wait to work with you again. -Your Land Rover Birmingham Team
No Hassle, good price and easy to do business with
I stopped by to see the new Jaguar. Without any pressure, the sales was knowledgeable, friendly and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase