Skip to main content

Fairey Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (206 reviews)
2016 state dealer award
View 3 awards
2016 state dealer award 2016 state dealer award
2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fairey Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

False ad

The truck they advertised was amazing and a steal of a price...until you got there, what liars!!! Engine light was on! but it went through service, it was the crankshaft, Seat was tore up, AC kept clicking, tailgate cable was broke & wouldn't open, smelled bad & was filthy, handle on passenger side was broke, no radio at all but adv sound system: etc - too much to list all.

False ad

The truck they advertised was amazing and a steal of a price...until you got there, what liars!!! Engine light was on! but it went through service, it was the crankshaft, Seat was tore up, AC kept clicking, tailgate cable was broke & wouldn't open, smelled bad & was filthy, handle on passenger side was broke, no radio at all but adv sound system: etc - too much to list all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

My truck broke down on my way from Delaware to Florida....

My truck broke down on my way from Delaware to Florida. Fairey saw me quickly and repaired the truck. EVERYONE was pleasant, efficient, and professional. The service advisor, Kendall, was particularly good. If I lived in SC, I'd make sure to buy my next car here!

My truck broke down on my way from Delaware to Florida....

My truck broke down on my way from Delaware to Florida. Fairey saw me quickly and repaired the truck. EVERYONE was pleasant, efficient, and professional. The service advisor, Kendall, was particularly good. If I lived in SC, I'd make sure to buy my next car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The Service Staff were exceptionally helpful when our...

The Service Staff were exceptionally helpful when our Silverado had mechanical problems in SC. Knowledgeable, courteous and timely in diagnosis to get us on our way!

The Service Staff were exceptionally helpful when our...

The Service Staff were exceptionally helpful when our Silverado had mechanical problems in SC. Knowledgeable, courteous and timely in diagnosis to get us on our way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

My husband and I purchased a Cadillac on March 16,2021...

My husband and I purchased a Cadillac on March 16,2021 and our salesman was Bill Clem. He was great and I appreciate how he handle the whole transaction. If u need a car this is the place to go and ask for Bill Clem as you’re salesman.

My husband and I purchased a Cadillac on March 16,2021...

My husband and I purchased a Cadillac on March 16,2021 and our salesman was Bill Clem. He was great and I appreciate how he handle the whole transaction. If u need a car this is the place to go and ask for Bill Clem as you’re salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Ty and Dane were awesome! As a local business man I have...

Ty and Dane were awesome! As a local business man I have bought over 20 vehicles in the past 15 years and none have been as easy as this one. I will certainly give them a call when I get ready to buy again. AAA+

Ty and Dane were awesome! As a local business man I have...

Ty and Dane were awesome! As a local business man I have bought over 20 vehicles in the past 15 years and none have been as easy as this one. I will certainly give them a call when I get ready to buy again. AAA+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I have worked with Ty Merritt in the past on other deals....

I have worked with Ty Merritt in the past on other deals. I follow him where he goes, but my experience with him at Fairey Chevy was beyond superb! We handled everything minus the test drive and singing of the papers online. I told him my requirements and he fulfilled all of them and MORE. I’m one happy car buyer!

I have worked with Ty Merritt in the past on other deals....

I have worked with Ty Merritt in the past on other deals. I follow him where he goes, but my experience with him at Fairey Chevy was beyond superb! We handled everything minus the test drive and singing of the papers online. I told him my requirements and he fulfilled all of them and MORE. I’m one happy car buyer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

GM, Service Manager All knowingly Sold My truck realizing...

GM, Service Manager All knowingly Sold My truck realizing there was a repair issue before sale!!! Did not fix, reduce price or make any attempt to correct the $500.00+maintenance error on their part!! Concerned about profit margin not customer satisfaction! No one above Salesman even spoke me about situation.. Racially motivated, left bad taste in my mouth!! Avoid if all possible!! Not worth the hassle .. Salesman did what he could. Never again!! Poor wasn’t low enough rating

GM, Service Manager All knowingly Sold My truck realizing...

GM, Service Manager All knowingly Sold My truck realizing there was a repair issue before sale!!! Did not fix, reduce price or make any attempt to correct the $500.00+maintenance error on their part!! Concerned about profit margin not customer satisfaction! No one above Salesman even spoke me about situation.. Racially motivated, left bad taste in my mouth!! Avoid if all possible!! Not worth the hassle .. Salesman did what he could. Never again!! Poor wasn’t low enough rating

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

This is one of the best car buying experiences we've ever...

This is one of the best car buying experiences we've ever had.. From the saleman Dean Weeks to the finance Mgr Ty Merritt.. They have made this process seamless... Very quick and easy... Thanks guys for everything... I'd recommend you to anybody, anywhere, any day!!! Be Blessed! Chris & Devona James

This is one of the best car buying experiences we've ever...

This is one of the best car buying experiences we've ever had.. From the saleman Dean Weeks to the finance Mgr Ty Merritt.. They have made this process seamless... Very quick and easy... Thanks guys for everything... I'd recommend you to anybody, anywhere, any day!!! Be Blessed! Chris & Devona James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Shafted

This dealership sold me a vehicle and did not honor the original agreement we had. They charged an extra $1000 after I had already taken the car and refused to give me the title or communicate with me via email or any other form. We went to court and it was ultimately dismissed. A court date has yet to be set in North Carolina for another case involving this same instance. As we go to trial, I will be requesting that the $1000 that this dealership demanded and took from me before I was given a title be donated, if I am successful in my case, to the organization currently investigating the dealership which is the SCDMV Dealer License and Audit Unit. I will not let this injustice go unheard. Please take your business elsewhere. I do not know if they took advantage of the situation because I was from out of state or what exactly the reason is, but I would not trust these people to sell me anything. Thanks and God Bless.

Shafted

This dealership sold me a vehicle and did not honor the original agreement we had. They charged an extra $1000 after I had already taken the car and refused to give me the title or communicate with me via email or any other form. We went to court and it was ultimately dismissed. A court date has yet to be set in North Carolina for another case involving this same instance. As we go to trial, I will be requesting that the $1000 that this dealership demanded and took from me before I was given a title be donated, if I am successful in my case, to the organization currently investigating the dealership which is the SCDMV Dealer License and Audit Unit. I will not let this injustice go unheard. Please take your business elsewhere. I do not know if they took advantage of the situation because I was from out of state or what exactly the reason is, but I would not trust these people to sell me anything. Thanks and God Bless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

This review is totally fabricated and an attempt by Mr. Matheson to extort money from our dealership with negative and false information. He was supplied with all necessary sales documents and was treated with respect during this whole process. We did defend our dealership successfully in a court of law in regards to this matter, and Mr. Matheson received his title as soon as full payment for his purchase was received. There is no current or past investigation into our dealership of any kind. As a family owned and operated dealership serving our community since 1926, we take great pride in our reputation for superior customer service and treating people professionally. Joe Fairey III

Show full review

Bad not good

Just let everyone knw that I had a 9 o’clock appointment just for something simple and I sat there for 6 hours and the service the department ( secretary) had and attitude!!!!!! Will think twice next time!!!

Bad not good

Just let everyone knw that I had a 9 o’clock appointment just for something simple and I sat there for 6 hours and the service the department ( secretary) had and attitude!!!!!! Will think twice next time!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Please give me a call or email directly to joseph@faireychevrolet.com so we can determine who you are and can address your concern. Thanks! Joseph Fairey

Show full review
See all 206 reviews