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AutoNation Subaru Scottsdale

(1,307 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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Good service at Auto Nation

I was very pleased with the service at Auto Nation. I will always return to do service to this dealer. I bought my car at another dealership and had a terrible experience so I am happy Auto Nation is close to me and I appreciate the good service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are pleased to hear you had such a positive experience with us, Jacquelyn! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Subaru Outback Premium car buying experience

It was the most fruitful car buying experience. I definitely recommend Colton as he did a professional job and gave me the best deal by beating other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Subaru Scottsdale. Drive safe, and we'll see you on the road.

My Outback experience

I purchased my new Outback through the Costco Auto Buying Program. I was contacted within 15 minutes of my submitting my request through Costco and had a test drive set up and my Costco pricing for the vehicle I was interested in. My salesperson was very knowledgeable about the car and was very easy to work with. The whole transaction went very smoothly and did not take a lot of time. I was very satisfied with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Michael, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe!

Ok Service

Usually excellent, but this time they put the new rear wiper blade on the car seat and didn't install it. One item was still not fixed for the third time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

March 11 visit

As always, Steve Russo and his team did a great job checking out my 2018 Outback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Janet, thank you for your kind review; we are happy to pass along your comments to Steve at AutoNation Subaru Scottsdale! Drive safe, and we'll see you on the road.

Service

Took care of a recall while I was there for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Gary! Thank you, and have a fantastic day!

Great service; great people

Service is quick and reliable. Employees are polite and efficient. Waiting room is clean and spacious

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Service representative attending my Subaru.

As always Steve Russo, my service advisor, is top notch. His attention to detail, sense of urgency and customer satisfaction are above reproach. He understands my needs, my Subaru and my tight time constraints. Simply stated, he couldn?t be better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Great service

Lucas and his whole team were great. They provided great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Carmen! Don't hesitate to call us if you ever need anything. Be safe on the road!

Review of car repair

Thank you Jose for keeping me informed as the work moved along.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Michelle! Don't hesitate to call us if you ever need anything. Be safe on the road!