Reviews
I bought 4 cars from them throughout 20 years.
I bought 4 cars from them throughout 20 years. My last car I purchased was a used truck that I had problems with after 2 days. I brought it back witch they told me it had over $3,000 worth of repairs. They refused to fix it . Just from the fact I was a repeat customer over 20yrs you would think they would make it right but they have no principles in my opinion. I would recommend that nobody from my job from U S Steel purchase any vehicles from them from this point going forward. We are one of their biggest costumers at this dealership. Buy Chevy!!
I bought 4 cars from them throughout 20 years.
I bought 4 cars from them throughout 20 years. My last car I purchased was a used truck that I had problems with after 2 days. I brought it back witch they told me it had over $3,000 worth of repairs. They refused to fix it . Just from the fact I was a repeat customer over 20yrs you would think they would make it right but they have no principles in my opinion. I would recommend that nobody from my job from U S Steel purchase any vehicles from them from this point going forward. We are one of their biggest costumers at this dealership. Buy Chevy!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Derrick is tge beat he play me find something I like but
Derrick is tge beat he play me find something I like but also in my budget ask for him
Derrick is tge beat he play me find something I like but
Derrick is tge beat he play me find something I like but also in my budget ask for him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First class service from Derrick and the Town & Country
First class service from Derrick and the Town & Country Ford team. Terrific follow up. Highly recommend.
First class service from Derrick and the Town & Country
First class service from Derrick and the Town & Country Ford team. Terrific follow up. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Janey Acton my powerhouse saleswoman.
Janey Acton my powerhouse saleswoman. This woman help me pick out the truck I wanted. Then went battled beside me With the office, to get me where I wanted to be price and rate wise. We closed the deal at 930PM Remember they closed at 7pm She never got upset about anything and said let me see what I can do, every time I countered. Then 3 weeks After the sale I had some clerical issues. She took my call an got to the people who could fix the issues without giving me the run around. This woman is a treasure to anyone who meets her... And will be a powerhouse for any workforce who is lucky enough to employ her. Thank you for everything.. Daniel Bunting
Janey Acton my powerhouse saleswoman.
Janey Acton my powerhouse saleswoman. This woman help me pick out the truck I wanted. Then went battled beside me With the office, to get me where I wanted to be price and rate wise. We closed the deal at 930PM Remember they closed at 7pm She never got upset about anything and said let me see what I can do, every time I countered. Then 3 weeks After the sale I had some clerical issues. She took my call an got to the people who could fix the issues without giving me the run around. This woman is a treasure to anyone who meets her... And will be a powerhouse for any workforce who is lucky enough to employ her. Thank you for everything.. Daniel Bunting
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sheila and I had a great experience buying a 2022 Ford
Sheila and I had a great experience buying a 2022 Ford Explorer at Town & Country Ford. Derrick Young was helpful in making it happen for us. He kept after it until he found a car that fit our needs and our budget. To the whole crew that worked with us, Shelia-Business Development, Eddie-Sales Manager, Renae-Delivery Specialists, and Ron-Finance Manager, we thank you!
Sheila and I had a great experience buying a 2022 Ford
Sheila and I had a great experience buying a 2022 Ford Explorer at Town & Country Ford. Derrick Young was helpful in making it happen for us. He kept after it until he found a car that fit our needs and our budget. To the whole crew that worked with us, Shelia-Business Development, Eddie-Sales Manager, Renae-Delivery Specialists, and Ron-Finance Manager, we thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First class dealership.
First class dealership. We only work with Derrick Young whom we have purchased 2 F-150’s from. He is an amazing salesman whom really cares for his clients and their needs. His knowledge in sales and inventory plus concern for our needs will continually bring us back to Town & Country Ford in Bessemer.
First class dealership.
First class dealership. We only work with Derrick Young whom we have purchased 2 F-150’s from. He is an amazing salesman whom really cares for his clients and their needs. His knowledge in sales and inventory plus concern for our needs will continually bring us back to Town & Country Ford in Bessemer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a used car from them.
Bought a used car from them. Drove it less than 200 miles and the clutch went out. Got stonewalled for 3 days before they literally told me it was my problem. $43000 spent and now I am out another $3000 to replace the clutch. Don’t trust them.
Bought a used car from them.
Bought a used car from them. Drove it less than 200 miles and the clutch went out. Got stonewalled for 3 days before they literally told me it was my problem. $43000 spent and now I am out another $3000 to replace the clutch. Don’t trust them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best salesman at the best dealer
I purchased a Ford Bronco Heritage From Town and Country AL. They were the only dealer we could find that would sell us the truck for sticker and we live in NY. My salesman Jay Mathis was there for every curve ball that Ford threw. When Ford discontinued the color we ordered. Jay called and said we need to change the order color and year to a 2023 or the order will be canceled. He was on the top of his game all the time. I really believe that if Jay didn't call me to tell me to change the year my order would have been canceled. Thanks Jay my Alabama brother
Best salesman at the best dealer
I purchased a Ford Bronco Heritage From Town and Country AL. They were the only dealer we could find that would sell us the truck for sticker and we live in NY. My salesman Jay Mathis was there for every curve ball that Ford threw. When Ford discontinued the color we ordered. Jay called and said we need to change the order color and year to a 2023 or the order will be canceled. He was on the top of his game all the time. I really believe that if Jay didn't call me to tell me to change the year my order would have been canceled. Thanks Jay my Alabama brother
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome car buying experience!
My car buying experience with Town & Country have been nothing short of amazing! My salesman Fred Williams was very professional and helpful as usual. I have purchased 4 vehicles from Town & Country and will buy again in the future. Thanks Town & Country for exceeding my expectations!
Awesome car buying experience!
My car buying experience with Town & Country have been nothing short of amazing! My salesman Fred Williams was very professional and helpful as usual. I have purchased 4 vehicles from Town & Country and will buy again in the future. Thanks Town & Country for exceeding my expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Eric Washington has sold me 2 trucks from Town and Country Ford. Both have been excellent experiences for me. My last truck was done completely on the phone and didn’t involve much effort from me, which is great because I am out of town with work and hard to get to the dealership in time. Eric is very professional and has a good understanding of what the customer needs and wants. Great experience.
Great experience
Eric Washington has sold me 2 trucks from Town and Country Ford. Both have been excellent experiences for me. My last truck was done completely on the phone and didn’t involve much effort from me, which is great because I am out of town with work and hard to get to the dealership in time. Eric is very professional and has a good understanding of what the customer needs and wants. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
