Reviews
I worked with Imran and he was very trustable guy and
I worked with Imran and he was very trustable guy and very helpful. It was my first time leasing the car, but thanks to Imran, everything was smooth and prompt. I love Quality Chevy dealership. Very impressive!
I worked with Imran and he was very trustable guy and
I worked with Imran and he was very trustable guy and very helpful. It was my first time leasing the car, but thanks to Imran, everything was smooth and prompt. I love Quality Chevy dealership. Very impressive!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Imran was able to assist you so effectively during your first car leasing experience. At Quality Chevrolet Escondido, we strive to make every transaction smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Clean, fast, courteous.
Clean, fast, courteous. Maria was very helpful. Reasonable pricing. Respectful of belongings. Felt like a valued customer!
Clean, fast, courteous.
Clean, fast, courteous. Maria was very helpful. Reasonable pricing. Respectful of belongings. Felt like a valued customer!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that Maria was able to help you so effectively. Our team strives to provide clean, fast, and courteous service, so your feedback is greatly appreciated. We look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Bought my car there and they've kept it running for over
Bought my car there and they've kept it running for over a decade! Many thanks!
Bought my car there and they've kept it running for over
Bought my car there and they've kept it running for over a decade! Many thanks!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We are thrilled to hear that your car from Quality Chevrolet Escondido has been running smoothly for over a decade. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to continuing to serve you in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Honestly a great guy.
Honestly a great guy. Holds great conversation and he knows what he is talking about. If you are not buying with Lewis then what are you doing.
Honestly a great guy.
Honestly a great guy. Holds great conversation and he knows what he is talking about. If you are not buying with Lewis then what are you doing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Lewis at Quality Chevrolet Escondido. His knowledge and conversational skills truly make a difference in our customers' experiences. We appreciate your kind words and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
BEWARE!
BEWARE!!!!! just Bought a Corvette from these guys and it had multiple problems on my drive home. I live far from them (2.5 hrs) so I took it to another Chevy dealer near my house as soon as I got home and the car needed over $5,000.00 in repairs. I sent them all the diagnostic codes and estimates from my Chevrolet dealer. My dealer also told me that every Chevy dealer is supposed to fully scan and look over every vehicle before it's sold and they should not be selling vehicles with existing codes on them as mine had. They also said the codes were definitely there when quality had the vehicle. I have been calling Quality Chevrolet for two weeks now as no one wants to deal with this situation. I finally got a hold of "Jeff" a manager and he said they will pay $300.00 of the bill and I have to eat the rest of the $4,700.00 bill. This is unbelievable from a Chevrolet dealer. I was In contact via text messages with my sales rep Zach who sold me the car the entire way, he read all my messages but also did not want to respond or have anyone call me back. This is "LOW QUALITY CHEVROLET" DO NOT BUY FROM THESE CROOKS. There are much better dealers than these guys. I now have to sue them for damages waisting more of my time.
BEWARE!
BEWARE!!!!! just Bought a Corvette from these guys and it had multiple problems on my drive home. I live far from them (2.5 hrs) so I took it to another Chevy dealer near my house as soon as I got home and the car needed over $5,000.00 in repairs. I sent them all the diagnostic codes and estimates from my Chevrolet dealer. My dealer also told me that every Chevy dealer is supposed to fully scan and look over every vehicle before it's sold and they should not be selling vehicles with existing codes on them as mine had. They also said the codes were definitely there when quality had the vehicle. I have been calling Quality Chevrolet for two weeks now as no one wants to deal with this situation. I finally got a hold of "Jeff" a manager and he said they will pay $300.00 of the bill and I have to eat the rest of the $4,700.00 bill. This is unbelievable from a Chevrolet dealer. I was In contact via text messages with my sales rep Zach who sold me the car the entire way, he read all my messages but also did not want to respond or have anyone call me back. This is "LOW QUALITY CHEVROLET" DO NOT BUY FROM THESE CROOKS. There are much better dealers than these guys. I now have to sue them for damages waisting more of my time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
I have asked to speak with every manger at your location. Everyone me knows my situation well. Ive also asked the general manager to call me. But no one does. I am now reporting this all to the Better Busines bureau.and pursuing a lawsuit.
Quality's service department keeps me on the road.
Quality's service department keeps me on the road. I feel my car is always ready to do whatever I need. My car is ready as promised when I agree to leave it—fantastic facilities with great service.
Quality's service department keeps me on the road.
Quality's service department keeps me on the road. I feel my car is always ready to do whatever I need. My car is ready as promised when I agree to leave it—fantastic facilities with great service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! I'm thrilled to hear that our service department at Quality Chevrolet Escondido keeps your car in top shape and ready for you. It's great to know that you appreciate our timely service and facilities. I look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Appointment on time, I did oil change and tire rotation.
Appointment on time, I did oil change and tire rotation. Car was also washed :) very nice touch.
Appointment on time, I did oil change and tire rotation.
Appointment on time, I did oil change and tire rotation. Car was also washed :) very nice touch.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that your oil change, tire rotation, and car wash met your expectations. At Quality Chevrolet Escondido, we strive to provide excellent service and appreciate your kind words. We look forward to seeing you again for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I waited almost 3 hours for an oil change with an
I waited almost 3 hours for an oil change with an appointment. That's poor service.
I waited almost 3 hours for an oil change with an
I waited almost 3 hours for an oil change with an appointment. That's poor service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your frustration with the wait time for your oil change appointment at Quality Chevrolet Escondido. We appreciate your patience and want to assure you that we strive to provide efficient service. Please feel free to reach out to me directly to discuss your experience further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Love this dealership!
Love this dealership! Just like the name says, Courtesy!!! Staff is so professional and I am a lifetime customer for sure!!!
Love this dealership!
Love this dealership! Just like the name says, Courtesy!!! Staff is so professional and I am a lifetime customer for sure!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your enthusiastic review! We truly appreciate your kind words about the professionalism of our staff at Quality Chevrolet Escondido. It’s wonderful to hear that you had such a positive experience, and we look forward to serving you as a lifetime customer! Don’t hesitate to visit us again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com
excellent service.
excellent service.! Bill and other lady at front desk are friendly and prompt to help.
excellent service.
excellent service.! Bill and other lady at front desk are friendly and prompt to help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Quality Chevrolet Escondido. Bill and the front desk team are indeed dedicated to providing friendly and prompt service. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com