Reviews
Great customer service!
Great customer service! Kris is an awesome advisor! I highly reccomend the Rockwall Ford location!
Great customer service!
Great customer service! Kris is an awesome advisor! I highly reccomend the Rockwall Ford location!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike from Rockwall Ford helped me get my servicing done
Mike from Rockwall Ford helped me get my servicing done with ease and efficiency. I will definitely continue to bring my vehicles here.
Mike from Rockwall Ford helped me get my servicing done
Mike from Rockwall Ford helped me get my servicing done with ease and efficiency. I will definitely continue to bring my vehicles here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service even drove up to Oklahoma to drive
Great customer service even drove up to Oklahoma to drive a trade down. Which was a great way of showing customer service and getting a deal done
Great customer service even drove up to Oklahoma to drive
Great customer service even drove up to Oklahoma to drive a trade down. Which was a great way of showing customer service and getting a deal done
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kris was a pleasure to work with.
Kris was a pleasure to work with. He made himself available and responded to all my questions very timely.
Kris was a pleasure to work with.
Kris was a pleasure to work with. He made himself available and responded to all my questions very timely.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day
Premier Customer Service !
Premier Customer Service !! Service writer Kris Wade is about as good as you can get in the industry.
Premier Customer Service !
Premier Customer Service !! Service writer Kris Wade is about as good as you can get in the industry.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Kris here at Group 1 Ford of Rockwall! We hope you have a great day!
Juan was very professional and accommodating.
Juan was very professional and accommodating. Every one associated with my car’s repair was welcoming and friendly. Great experience.
Juan was very professional and accommodating.
Juan was very professional and accommodating. Every one associated with my car’s repair was welcoming and friendly. Great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Group 1 Ford of Rockwall! We can't wait to see you again, have a great day.
Everyone is polite and will go out of their way to talk
Everyone is polite and will go out of their way to talk you to see if you need anything.
Everyone is polite and will go out of their way to talk
Everyone is polite and will go out of their way to talk you to see if you need anything.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership, very through and helpful, shoutout to
Great dealership, very through and helpful, shoutout to Clay great service advisor, great work for a fair price.
Great dealership, very through and helpful, shoutout to
Great dealership, very through and helpful, shoutout to Clay great service advisor, great work for a fair price.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Clay here at Group 1 Ford of Rockwall! We do hope we can be of assistance in the future. Take care!
Clayton was very professional from the phone to the
Clayton was very professional from the phone to the follow up. Thank you Kris the mgr was exceptional also, he listened to my concearns and took good care of me.
Clayton was very professional from the phone to the
Clayton was very professional from the phone to the follow up. Thank you Kris the mgr was exceptional also, he listened to my concearns and took good care of me.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Jeff Hicks General Manager jhicks@rockwallford.com
Kris was great!
Kris was great! I brought my vehicle in to this ford location due to an issue at another ford location. Kris and his partner, Shae both were very helpful, responsive, and got the job done!
Kris was great!
Kris was great! I brought my vehicle in to this ford location due to an issue at another ford location. Kris and his partner, Shae both were very helpful, responsive, and got the job done!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! We hope to be of service to you again in the future. Best wishes, Group 1 Ford of Rockwall