Rick Hendrick Dodge Chrysler Jeep RAM

Jeep is in garage for engine with less than 100 miles. Staff specially Cedric has been very helpful providing a loaner vehicle till they figure out why engine light comes on and stays on. Somewhat disappointed as why Jeep engine light came on; however Cedric the manager promised he woul make sure its addressed quickly, now is day two that the Jeep is at the shop. Hope something easy and they could fix for brand new vehicle. Staff are outstanding.

Worked with Cooper the service manager, probably one of the best dealership experiences I've had.

I take everything I said good about this place. I was told I would get a refund from my hendrick autoguard warranty. I canceled it due to buying another vehicle. If you buy new or used from them DONT buy the warranty cause if canceled they say they pro rate it back. Not for me after buying 5 cars from here. What a rip. I will make sure Sears Sauls here's about. I know his phone number

Rick Hendrick dodge on Savannah highway in Charleston an on Hwy 52 in North Charleston are my favorite places to buy vehicles. Everyone is always nice and considerate. Isaiah White was my most recent sales person and I would consider him to be a good friend, we respect him very much for everything he has done

I recently had the pleasure of purchasing a Jeep from Hendrick Dodge, and I must say that the experience exceeded all my expectations, thanks to Robbie Robinson. From the moment I walked into the dealership, Robbie made me feel welcome and valued as a customer. Robbie’s extensive knowledge of the Jeep lineup was impressive, and he took the time to understand my needs and preferences. He guided me through the entire process with patience and professionalism, ensuring that I found the perfect Jeep that met all my requirements. His attention to detail and commitment to providing top-notch customer service were truly commendable. What stood out the most was Robbie’s genuine enthusiasm for helping customers. He was transparent about all the details, from pricing to financing options, and there were no surprises or hidden fees. Robbie made sure I was comfortable and well-informed every step of the way. The entire buying process was smooth and hassle-free, thanks to Robbie’s expertise and dedication. I drove away in my new Jeep, feeling confident and satisfied with my purchase. If you’re in the market for a new vehicle, I highly recommend visiting Hendrick Dodge and asking for Robbie Robinson. You won’t be disappointed! Thank you, Robbie, for making my Jeep buying experience exceptional. I’ll definitely be a returning customer!

Enjoyed working with Caleb. Price was right. Courteous and professional. Service department was also receptive

I scheduled a 50K maintenance and showed up 15 minutes early. No other cars were in the bay. I was told it would be an hour to service the 2020 Jeep Grand Cherokee Limited. I went to the waiting room and no one was in there. Within 1.5 hours, there were 6 or 7 other people having their cars serviced. When 4 of them were told their vehicle was done, I walked to the bay after 2 hours of waiting and the technician said they were just pulling my Jeep into the working bay and that it would be another hour. So I asked to back the Jeep out and give me my keys so I could leave. Which I did. Terrible customer service.

I scheduled a 50K maintenance and showed up 15 minutes early. No other cars were in the bay. I was told it would be an hour to service the 2020 Jeep Grand Cherokee Limited. I went to the waiting room and no one was in there. Within 1.5 hours, there were 6 or 7 other people having their cars serviced. When 4 of them were told their vehicle was done, I walked to the bay after 2 hours of waiting and the technician said they were just pulling my Jeep into the working bay and that it would be another hour. So I asked to back the Jeep out and give me my keys so I could leave. Which I did. Terrible customer service.

These guys are very good. My last 4vehicles have been purchased from Rick Hendrick dodge in Charleston and North Charleston. Don’t want to deal with any one else

In 2019, I purchased the perfect 2017 Toyota Hylander from Isiah White. Since purchasing my vehicle, I have been maintaining the upkeep of my car at Rick Hendrick Dodge, from oil changes, ordering new tires and brakes. The service has always been amazing and pleasant.