Skip to main content

Rick Hendrick Chevrolet Charleston

(1,595 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

Want to share your experience with this dealership?

Write a review

Brian was super helpful and they were a pleasure to work

Brian was super helpful and they were a pleasure to work with to get my truck serviced after purchasing it from them 6 months ago

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi tbdurham33, your satisfaction is our top priority. Thank you for your business, this wonderful review and recommendation. Please don't hesitate to reach out to us if there's anything more we can do!

I worked with Jazz and he was fantastic!

I worked with Jazz and he was fantastic! I would highly recommend working with him on your next car purchase. He helped me out in every aspect and helped me get out of a tough situation I was in with my previous vehicle. 5 stars all day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi kreed1548, thanks for your praise and kind comments about Jazz and your experience with our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Ian Kozak and David Breiding were very helpful in getting

Ian Kozak and David Breiding were very helpful in getting me a great deal and staying until it was all finished

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi jusfraser6, thanks for your praise and kind comments about our team. It's reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for all your business and this wonderful review.

Amazing services Friendly kind group of professionals.

Amazing services Friendly kind group of professionals. Very clean atmosphere I would send anyone to buy a car there .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you kr! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Enjoy the day!

The salesman’s was patient and very polite and

The salesman’s was patient and very polite and understanding, they listened to my situation and didn’t try to pressure me into buying when I wasn’t ready, Jazz and Adam are the best salesman I meant in years ,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kenny, thanks for your praise and kind comments about Jazz, Adam and your experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Enjoy the ride!

Alan Kelly delivered a smooth and efficient process!

Alan Kelly delivered a smooth and efficient process! Everyone at the dealership was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Evan, we're happy you found Alan, Max and your experience here at Rick Hendrick Chevrolet Charleston to be so smooth and efficient. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

Great dealership to work with and Les is the man!

Great dealership to work with and Les is the man! Love my new C8 Z06!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Ryan! We sincerely value your business and appreciate your wonderful review and recommendation to Les and the team! Best wishes for many happy & safe miles ahead!

The process was so easy and streamlined.

The process was so easy and streamlined. Great people to work with! Definitely will be repeat buyers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's always a pleasure to hear from satisfied customers like you. Thanks for your support!

The dealership was so easy to work with.

The dealership was so easy to work with. Very transparent and communicative. We came in to finalize things after work and were done very quickly. This is our second time working with our salesman, Jazz. He truly listens to the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Jen. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Your recommendation to Jazz and the team is very much appreciated!

Excellent service department for GM Diesel trucks.

Excellent service department for GM Diesel trucks. Very knowledgeable and diligent workers. Issues addressed and fixed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi TD. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for leaving this awesome review for our team!