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Rick Hendrick Chevrolet Charleston

(1,595 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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I had trouble with my Corvette overheating.

I had trouble with my Corvette overheating. I worked with Mike Oglesby and Scott Berlin in the service department. They both were awesome to work with and solved my problem. I have been using them for a few years and highly recommend. They are honest and trustworthy. I trust nobody else with my Corvette.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Riverjetrat, we're happy you found our staff to be so supportive during your experiences here at Rick Hendrick Chevrolet Charleston. Thank you for your business and this wonderful review! We do hope we can be of assistance in the future. Take care!

Everyone here was super helpful with everything my mom

Everyone here was super helpful with everything my mom and I had to do. They were friendly but professional! My mom has gotten almost every single SUV she owns from there and I just got my first car from there as well and let’s just say I will be referring people to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carpenteranna7, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your mom's business over the years and your new business! Best wishes to you both for many happy & safe miles ahead. Please don't hesitate to reach out if there's anything you need. Enjoy your day!

Alan Kelly is the best Sales Consultant in the Low

Alan Kelly is the best Sales Consultant in the Low Country. If you need a guy that knows everything there is to know about trucks, he is your man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Moleman, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words and recommendation to Alan and the team! If you ever need anything, please feel free to give us a call or stop by. Have an awesome day!

This process was as painless as possible!

This process was as painless as possible! Carmella Nowak was amazing! She was very patient and made sure I was happy with my purchase! She made it her mission to satisfy me and exactly what I was looking for. I will highly recommend Carmella to my family and friends who are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and recommendation, Ms. Chubb. We really appreciate you taking the time out to share your experience with us—and we agree, Carmella is truly a professional and gem to have on our team! We appreciate you highlighting her and look forward to working with you again in the future! Congratulations and best wishes for many happy miles ahead!

Tony Holmes and Bob Adkison were both excellent through a

Tony Holmes and Bob Adkison were both excellent through a complicated repurchase/replacement process. They are real professionals and made the experience from start to finish as good as it could be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello BB, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Thank you again!

Great customer service and worked within my needs!

Great customer service and worked within my needs! Jacqueline McManus was so great to work with and on point!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jimmyl, we're glad you had such a wonderful experience with Jacqueline and the team! Thank you for your business it is very much appreciated, and I look forward to servicing your needs in the future. If there's anything further we can do for you, we are happy to help! Congratulations!

Erin Thomas was great to work with.

Erin Thomas was great to work with. This is my second vehicle from this dealership and the service was excellent both times. I would highly recommend working with Erin if your looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, we appreciate your loyalty to our dealership and recommendation to Erin and our team. We're glad to hear we delivered such great experiences. If there's anything we can do for you, we are happy to help! Thank you again and have a wonderful day!!

I went to Rick Hendrick Chevy as a first time car buyer

I went to Rick Hendrick Chevy as a first time car buyer and was super anxious about the whole process! Jazz and Alan were great! They took the time to explain and answer all of my questions. Walked me through everything. Neither of them tried to pressure me or my husband into buying or signing anything we weren’t sure about. Very nice, took the time to get to know us. All in all a very good experience. Jazz and Alan both made buying my first car a breeze. We look forward to working with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Angel Baena was a breeze, no pressure to

Working with Angel Baena was a breeze, no pressure to buy, and helped me find a Silverado that worked perfect for me! Will definitely be returning for my next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jason Kube was a great help and answered all our

Jason Kube was a great help and answered all our questions. He was so nice and super respectful. After leaving we had some questions and was very responsive! The finance department was great and was able to help get us to where our numbers needed to be at!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Amyderrick16, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit! We hope you have a great day!