Reviews
Worst experience ever.
Worst experience ever. Now my check engine light is on. No one cares and I’ll never buy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Everyone was willing to help, very knowledgeable, helped
Everyone was willing to help, very knowledgeable, helped made the deal on new truck. will be willing ti buy from them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a Dodge Ram from out of state.
I recently purchased a Dodge Ram from out of state. Michelle was very helpful and polite. Actually, I was very impressed with every aspect of the purchase. The truck was delivered to me in Georgia within two days of the purchase. The used truck was flawless. I plan to purchase again from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service as always!
Great service as always! Repairs were completed way ahead of quoted time. Excellent communication and follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our entire experience with Michelle was amazing from
Our entire experience with Michelle was amazing from start to finish! We are so pleased with how we were treated and the vehicle we purchased. We felt the deal was fair and will absolutely consider buying future vehicles at this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're happy to hear you had a great experience with Michelle and we'll be sure to let her know how much you appreciate her assistance. Enjoy your new vehicle and please don't hesitate to reach out if our Roger Williams Chrysler Jeep Ram Dodge team can be of service again in the future!
I schedule an appointment to have my oil changed and
I schedule an appointment to have my oil changed and driver side window looked at because it doesn’t go up smooth, it slows down mid way cycle. When is arrived at my appointment time I was told they could change the oil but had nobody to look at the window. I took time off work for this appointment. When I asked when should I make another appointment for someone to look at the window, I was told in a month. Ridiculous and who is running this service department because it needs help if that’s how you treat you buying customers.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The salesman, was really cool, his name was Tyler, sent
The salesman, was really cool, his name was Tyler, sent me numbers and was consistent in contact, but i drove 500+ miles and the finance guy, not Tyler, acted like he couldn’t do anything for me as far as warranty or trade-in. Out of 10 the overall experience was probably a 4. And the numbers magically changed after i already drove from southern Louisiana to past Fort Worth, Tx.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
It's disappointing to hear about the issues you faced after such a long journey. While it's great that Tyler provided consistent communication, we apologize for any confusion or inconvenience caused by changes in numbers and lack of assistance with warranty or trade-in options. We would like to understand more about what happened and see how we can make it right for you. Please feel free to reach out at your convenience. Thank you, Derek Simpson - Sales Manager - (817) 596-0050
Garrett was wonderful to work with on the purchase of our
Garrett was wonderful to work with on the purchase of our new Jeep. The finance department made things very easy. I went to lunch and when I came back they had everything ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Austin was so helpful in helping us find the perfect
Austin was so helpful in helping us find the perfect senior gift for our daughter. It was a fast and super simple transaction. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very friendly and it was an easy process.
Everyone was very friendly and it was an easy process. I would shop there again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car