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Heritage Buick GMC

(692 reviews)
Visit Heritage Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (972) 961-7446 (972) 961-7446
Used (972) 961-7372 (972) 961-7372
Service (972) 961-7517 (972) 961-7517

Inventory

See all 328 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2009.
At Heritage GMC Buick we do things differently. We're locally owned and as members of your community we feel deeply that upholding our hometown values serves all of us better.

We promise to treat you the way we want to be treated when we make a major purchase. We want you to actually enjoy the experience when you do business with Heritage GMC Buick. You can expect prompt friendly courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.

We look forward to working with you and your family!

"Drive a little SAVE a lot!".
Home of the "Diamond Certified Pre-Owned Vehicles"

Service center

Phone number (972) 961-7517

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Buick GMC from DealerRater.

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Stress free experience.

Stress free experience. Marco was the best salesman we have ever dealt with. He answered every question we had and made sure we knew everything about the vehicle.

Stress free experience.

Stress free experience. Marco was the best salesman we have ever dealt with. He answered every question we had and made sure we knew everything about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service and quick and easy truck purchase!

Great service and quick and easy truck purchase! Zach, was straight forward & a pleasure to work with! Thank you for everything!

Great service and quick and easy truck purchase!

Great service and quick and easy truck purchase! Zach, was straight forward & a pleasure to work with! Thank you for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service!

Great service! They are straight forward & a pleasure to work with! Thank you for everything!

Great service!

Great service! They are straight forward & a pleasure to work with! Thank you for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Quick and easy process.

Quick and easy process. Worked out deal over email and came over 3 hours to leave with a used truck. Financing was fast and helpful. I do wish the truck was detailed a little better when picking it up. Great experience overall.

Quick and easy process.

Quick and easy process. Worked out deal over email and came over 3 hours to leave with a used truck. Financing was fast and helpful. I do wish the truck was detailed a little better when picking it up. Great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Heritage sold me a truck representing that it had

Heritage sold me a truck representing that it had features that worked, but upon closer inspection it did not. Multiple times we had conversations about the backing lights in the bumper and they represented them to be a wonderful add on that obviously worked. They assured me that they would get me an answer about turning them on. However, when I got the vehicle home and investigated further, I found the lights didn’t work because they were not even wired up. The lights were placed in the rear bumper but the wiring was just tied up under the bed of the truck. I’ve called/emailed to get the situation rectified, but am yet to find a resolution.

Heritage sold me a truck representing that it had

Heritage sold me a truck representing that it had features that worked, but upon closer inspection it did not. Multiple times we had conversations about the backing lights in the bumper and they represented them to be a wonderful add on that obviously worked. They assured me that they would get me an answer about turning them on. However, when I got the vehicle home and investigated further, I found the lights didn’t work because they were not even wired up. The lights were placed in the rear bumper but the wiring was just tied up under the bed of the truck. I’ve called/emailed to get the situation rectified, but am yet to find a resolution.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I have used Shawn for several years to buy my cars.

I have used Shawn for several years to buy my cars. He is the best. Brody is a great employee as well. Both are very helpful and professional.

I have used Shawn for several years to buy my cars.

I have used Shawn for several years to buy my cars. He is the best. Brody is a great employee as well. Both are very helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My Sales guy was Shawn Waara, and my finance guy was

My Sales guy was Shawn Waara, and my finance guy was Daylan Woltemath.. From start to finish all I am gonna say is WOW! What a great experience. I came in wanting a new Sierra SLT with all the bells and whistles. With all of the incentives and a decent APR rate at hand, and Shawn working for me, I was able to afford my new truck. The finance guy made things easy, explaining the numbers to me on the BIG screen. I was even able to afford an extended warranty that didn't run up my monthly payment. Everything was done in a relaxed, stress-free environment. Post Sale- Shawn is working to resolve a few small details that need fixing. Thank you overall for a job well done! Ps. Thank you Katie Stovall -Internet Sales Manager for handing me off to Shawn Waara. Also making me feel at ease for the first time at the dealership.

My Sales guy was Shawn Waara, and my finance guy was

My Sales guy was Shawn Waara, and my finance guy was Daylan Woltemath.. From start to finish all I am gonna say is WOW! What a great experience. I came in wanting a new Sierra SLT with all the bells and whistles. With all of the incentives and a decent APR rate at hand, and Shawn working for me, I was able to afford my new truck. The finance guy made things easy, explaining the numbers to me on the BIG screen. I was even able to afford an extended warranty that didn't run up my monthly payment. Everything was done in a relaxed, stress-free environment. Post Sale- Shawn is working to resolve a few small details that need fixing. Thank you overall for a job well done! Ps. Thank you Katie Stovall -Internet Sales Manager for handing me off to Shawn Waara. Also making me feel at ease for the first time at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Service was great but sales not so much.

Service was great but sales not so much. I did tell one of the managers about. Hate to be bring it up but salesmen shouldn’t be rude to people. Made my decision not to buy there because of sales and prices.

Service was great but sales not so much.

Service was great but sales not so much. I did tell one of the managers about. Hate to be bring it up but salesmen shouldn’t be rude to people. Made my decision not to buy there because of sales and prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Kyle Neely best sales person I`ve ever had, hope to do

Kyle Neely best sales person I`ve ever had, hope to do bussiness with him again.

Kyle Neely best sales person I`ve ever had, hope to do

Kyle Neely best sales person I`ve ever had, hope to do bussiness with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great Sales Team.

Great Sales Team. Zach Baughier was on top of everything. Super easy to do business with. Excellent experience! I will be back to purchase my next truck from Zach.

Great Sales Team.

Great Sales Team. Zach Baughier was on top of everything. Super easy to do business with. Excellent experience! I will be back to purchase my next truck from Zach.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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